Susan BoileauUnited States
Loved loved loved this tour with Matthew. He felt like an old friend from the moment we met him. He is very knowledgeable about NYC and shared a lot of interesting information that we would have otherwise not known. He planned the tour around our needs/wants and adapted easily to any changes that we requested. He definitely made our trip unforgettable and bonus: he knows where all the elevators are—-no stairs if you don't care to climb them all day.
TOUR GUIDE RESPONSE: SUSAN!!! You and Steve & Lawrence felt like old friends I hadn't seen for a while. I really enjoyed meeting and spending the day with you guys. I loved that you could let your hair down and none of us were too shy or reserved with one another! I hope to see you guys again and perhaps I'll come to visit you in NC one of these days!
Tammy T.United States
Matthew is a wonderful tour guide. We planned the tour together in advance. He met us as scheduled. He showed us many unique and interesting things in Central Park, even the smallest detail—a surveyor's iron pin! He answered all our questions and shared trivia as we walked around the city. He made perfect recommendations for places to eat before and after our tour. I will not hesitate to book another tour with him. Be sure to ask him why there are lions in front of the public library!
TOUR GUIDE RESPONSE: Thank you so much, Tammy. You and your friends were really a great pleasure to show around my city. And thank you for not giving away the reason for the lions! I certainly do hope you come again! Cheers, Matthew
Nicky PilbeamUnited Kingdom
Matthew was a brilliant guide and we really enjoyed our bespoke tour with him which he adapted to ensure that we got to see all the places we wanted. His knowledge was amazing and he gave us great insight and information about the places we visited. He was good fun with the children too: Joe is still telling everyone the pirate jokes!! Thank you so much for your hospitality and for showing us around your city. We thoroughly enjoyed our time with Matthew and would highly recommend this tour.
TOUR GUIDE RESPONSE: Nicky, you guys were so much fun to be with I didn't want to let you go! I'm very happy you all had a great time and I'll now think of Joe every time I tell kids that pirate joke. But tell Joe it's his exclusively and I'm never going to tell it again!
Robert AndersonUnited States
Matthew was great! We learned so much about New York! We felt like we got a real feel for the city and saw so many of the great sites. Had we tried this on our own, we would have been floundering. Matthew made good use of our time while providing us with so much interesting information about the history of this great city. Definitely worth the time and money to take this tour! Highly recommend!
TOUR GUIDE RESPONSE: Thank you so much for your great review Robert. You & Terry are such a nice couple and so easy to spend time with it was a real pleasure for me to show you around my home town!
Marcus LawrenceUnited States
Only complaint is that we spent such a long time at Grand Central Terminal that we had to cut short some aspects of our trip, such as spending a bit more time at Ground Zero, etc. But, overall, it was a good tour and Matthew was a very knowledgeable and personable guide. I could certainly recommend it to anyone.
TOUR GUIDE RESPONSE: Thanks for your excellent review Marcus. Forgive me, I do get a little hung up on Grand Central Terminal! You guys were wonderful to spend time with. I hope to come and visit you sometime!
James ClawsonUnited States
Matthew (and driver Alex) were great. We had a great time, the historical information along with Matthew's pictures of past constructions really made the tour come alive. He was on time, stayed a bit longer for us and provided many hints for future visits. His insights on the 911 memorial were particularly moving. Overall, we could not be happier with our experience. We have already recommended Matthew to friends who are visiting NYC in a couple of weeks.
TOUR GUIDE RESPONSE: Hi Jim, Thank you for the lovely review. I really enjoyed my time with you and Mary. I'm glad you guys had as good a time as I did! Give Mary my regards too, please.
Paula BerryUnited States
Matthew was great! Our transportation was late however he still gave us a full 8 hour tour - he is very knowledgeable and very personable - our whole group was very satisfied with Matthews tour and would encourage anyone to book a tour with him
Brian JacobsonUnited States
Matt was extremely knowledgeable and super flexible with his time. He made sure we made it to everything we had on our checklist plus more. We were a family of four with two girls ages 10 and 14 and my girls said they really enjoyed having Matt as our guide. He incorporated using the subway and buses really giving us the full New York experience and he will go out of his way to customize the tour to your needs. We would highly recommend hiring Matt next time you visit NYC!
TOUR GUIDE RESPONSE: Thanks so much for the glowing review Brian. I really enjoyed showing you and Claire and Rachel and Molly around my hometown!
Charly GladdUnited States
Detailed knowledge and enthusiastic
TOUR GUIDE RESPONSE: Thank you Charly, you and Becky and Taimen were great fun to show around my hometown!
Lurenda HenryUnited States
Matthew showed my three 18 year olds a great time visiting NYC. He was receptive to their wishes and needs. I highly recommend Matthew.
TOUR GUIDE RESPONSE: Thanks so much Lee & Ren. Dillon, Celeb & Clay are pretty cool kids. I'm sure you and their parents are proud of them!
James CurranUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.
James FassettUnited States
Matthew was professional, enthusiastic and efficient in conducting a 4 hour midday, midweek tour for my client and his wife visiting from Greece. Having someone like Matthew to provide the back story to each site visited enriched my client's experience and appreciation for NYC
TOUR GUIDE RESPONSE: Thank you very much James. As I mentioned, showing Ode and Vasilikis around was really a treat for me. Cheers, Matthew
DeeDee OwingsUnited States
Matthew has a lot of knowledge to share. We enjoyed our tour and found him easy to travel with. Thanks for giving us a great tour of your city.
TOUR GUIDE RESPONSE: Hey DeeDee, thank you so much for the excellent review. You and Mike & Cole were really a treat to spend the day with. I hope you have the happiest trips in the future!
Jolayne TurnerUnited States
I had a great time with Matty on my tour of New York. The man is interesting to talk to and we talked about everything from politics to religion and were still friends at the end of the day. He called me the day before and asked me what I was interested in and he took that into account on my 5 hour tour. We looked at interesting architecture and he took me to the bagel place I wanted to go to. There's so much to see and do in NYC and this is the man to do it with in my humble opinion. Thanks so much!
TOUR GUIDE RESPONSE: Thank you Jolayne for the excellent review. Even though we didn't get to all the food stops I meant to take you to. I had a great time with you and I hope you can visit again sometime!
Pamela DrennanUnited States
Matthew was great! His knowledge of NYC - past and present - made the tour fun and educational. I could never have crammed so much siteseeing into four hours without his guidance.
TOUR GUIDE RESPONSE: Thank you Pam, It was a great time for me showing you around and telling some of NYC's many stories. I hope to see you again! Cheers, Matthew
We had such a great time with Matthew! We learned and saw so much more than we expected. The ipad was a nice touch as it really put things into perspective. He was energetic, funny, engaging, and knowledgeable and we didn't just learn about rock & roll but also many other interesting facts about the village and New York in general. Next time we are back, we'll definitely connect with Matthew and we've already been referring him to anyone visiting NYC in the future. Thanks Matt!
TOUR GUIDE RESPONSE: Thank you so much for the lovely review Jesse. I was very happy to show you and Lee around Greenwich Village and talk about the music scene. It's great to have truly enthusiastic guests with whom to share the history of NYC and Greenwich Village in particular!
Richard HopwoodUnited Kingdom
A superb tour, especially tailored to our needs and requests. Matthew our guide was both friendly and knowledgeable, the tour was more like a mini outing it was that enjoyable. I need to thank both Matthew and Ben the driver for a great experience and one which I would not hesitate to recommend to others. A special thank you to Ben for driving back to the port to return the phone that I absentmindedly left in the car. Top Tour Guide, top driver.
TOUR GUIDE RESPONSE: Hey Rick, you and Julie were great fun to be with and show around my hometown. I hope to visit you guys one of these days soon! Cheers, Matthew
Our second tour with Matthew in the week and a Matthew tried hard to show us as much as he could - despite the heavy rain, Christmas/New Year crowds and our tiring group of travellers Two special touches - when Matthew was giving us a history lesson in the meat packing district and two locals who were waiting on a bus said to us "you have a great guide - he really knows his stuff" and 2nd when Matthew and his wife accepted an invitation to join us for dinner at Katz deli at the end of the day. Thanks M
TOUR GUIDE RESPONSE: Thank you Scott, and Leslie and Olivia. I had a great time showing you guys around. It's such a pleasure to be with nice people. I hope I can get out to Australia in the near future. Then you can show me around!
Highly recommend Matthew for a tour Great way to see New York with a local New Yorker - nice guy who knows his way around the city He reminded me of the energiser bunny - he never stops on the tour Continually pulls out iPad to show photos of the area you are visiting Only negative - the Dad jokes!!! Thanks Matthew
TOUR GUIDE RESPONSE: Scott, you and Leslie and Olivia were such a treat to spend a couple of days with. Please come back and visit again! Oh, and my wife thinks you guys are super sweet and I must concur!
Sigrid EganUnited States
We were delighted with Matthew's knowledge, performance and personality. He is totally committed and loves his job; it was apparent. I, as a former city and tour guide can attest, that during all my many previous New York City tours, I have never had so much information about New York. Sigrid Egan on behalf of the Phoenix Ski Club group.
TOUR GUIDE RESPONSE: Thank you so much for your excellent review Sigrid. It's especially nice to get such notice from a fellow guide! You and the rest of the ladies were also a great pleasure to spend time with and show around my hometown. I hope I can visit you in AZ sometime in the not too distant future!
John LambertUnited States
Our family scheduled a tour with Matthew for our recent visit back to the City and from start to finish the experience was outstanding. I highly recommend Matthew as your tour guide. His local knowledge, history and appreciation for all things New York guarantees an awesome experience. The Lambert's
TOUR GUIDE RESPONSE: Hey John, I really enjoyed showing you, Joan, Ryan & Kaitlyn and Katie & Jordan around NYC. You guys are a lot of fun and I hope to get the chance to visit you all someday!
Regina LaraUnited States
Fantastic tour. We chose the option to also hire a car and driver since it was Thanksgiving weekend, and we covered so much more ground. Matthew is a skilled raconteur with a wonderful sense of humor and history, a little bawdy but always in good taste. My smart but rather reserved 12 year old goddaughter and her mother were my guests for their first NYC visit and he was so charming and friendly, and made an effort to direct relevant comments and questions to her so she was engaged in the discussion
TOUR GUIDE RESPONSE: Thank you Regina, as I said, you guys were really a treat to be with and show around our home town! Cheers, Matthew
Heather ReeseUnited States
Mathew was amazing! He was able to keep a group entertained from the age of 10-66. We were able to see so many things in a short period of time. He has a plethora of knowledge of the city. We would highly recommend him.
TOUR GUIDE RESPONSE: Thank you for the lovely review Heather. You and Randall and Estelle and Debbie were so cool and fun to spend the day with. It was really a great pleasure for me. I hope you had a great holiday season and I wish everyone the best.
Sherilyn StickleyUnited States
My husband and I had a great time on our 4 hour tour with Matthew! He was very knowledgeable about the places we saw along our tour, especially about the 9/11 Memorial. He was cheerful and easygoing, and gave us a wonderful introduction to his city. Highly recommend!
TOUR GUIDE RESPONSE: Hi Sheri, I really enjoyed spending the day with you and Karl and showing you guys around my hometown. I hope to see you all again. Cheers, Matthew
Richard BellUnited Kingdom
Matthew is a New Yorker through and through. We can't imagine anyone better to introduce you to this incredible city. Endless fascinating stories and extra information on his iPad. I'm a wheelchair user and Matthew couldn't have made things easier.
Thank you so much! The tour was very well planned and organized. In top of that it was very educational and a lot of fun. We enjoyed every moment and learned a lot about New York, its history, culture and people. We can highly recommend Matthew's tours to anyone who visit New York.
TOUR GUIDE RESPONSE: Thank you so much Marjo. You and your family are really a joy to host and show around my city. It is very gratifying to have engaged and curious visitors who are genuinely interested in what I have to tell you about NYC. I hope we get together again soon!
Tina ChancyUnited States
Dena PalmerUnited States
Funny, entertaining and extremely knowledgeable. My group of 10 had some time to explore from when our plane landed in New Jersey and when we boarded our cruise ship in Bayonne. Matthew arranged for a shuttle to pick us up (and all our luggage) and take us to the 9/11 Memorial. He also shared his knowledge of all things New York as we traveled to and from our destination. Wonderful and entertaining. Thank you for giving us a little part of New York before our cruise.
TOUR GUIDE RESPONSE: Dena, you and your friends were really fun to spend half a day with. I can only wish we'd had a week together. I hope to see some or all of you again to show you more of my hometown!
We had a fantastic tour of NYC. Our guide was very knowledgeable and showed us a nice combination of history and the present.
TOUR GUIDE RESPONSE: HI Brett, I've changed my picture. The one I had up there was pretty old. I'm really sorry I left you feeling like I just blew you off or something. Honestly, I can't even fathom why I would have done that but I'm sorry. You guys were great and I enjoyed showing you around. I hope you can forgive my lapse of judgment!
Great two (1/2) days touring our family through NYC with Matthew! Our family of 4 with two teenagers spent two half days last week in sweltering hot NYC to tour uptown one day & downtown the next & it was great. Matthew kept everyone in our family engaged as we fought through the dog days of summer heat and humidity of NYC and saw a ton of sights and learned some cool stories about the big apple that we would have never known without Matthew's insights. Matthew is a character and recommend him!
TOUR GUIDE RESPONSE: Hey James, It was really a great pleasure for me to show you and Jane & Jesse & Jamey around my hometown last week. I can't tell you how gratifying it is when people are curious, interested and engaged in my stories. So I deeply appreciate you and your comments. Cheers, Matthew