James L.VENICE, FL, United States
Marcelo has a wealth of knowledge of the region, combined with the ability to communicate this knowledge to his guests. He has an excellent grasp of the English language. Valparaíso is a fascinating city and was one of the highlights of our trip. We would highly recommend Marcelo to everyone
TOUR GUIDE RESPONSE: Thanks James, I send my greetings to Diana, best, Marcelo.
Lynette SmithUnited States
Marcelo and his driver Sergio were fantastic. We highly recommend their Valparaiso Tour.
TOUR GUIDE RESPONSE: Hi Lynette, hoping you are enjoying your cruise...! I send my greetings to you, Ignacio, Donnie and Guillermo, Thanks a lot, Marcelo.
Larry McCreryUnited States
We absolutely loved our tour!! Nothing could have been better. We would recommend Marcelo to anyone looking for a tour or transportation.
TOUR GUIDE RESPONSE: Hi Larry and Sheila, I am glad you enjoyed your tour with me, I learnt a lot with you as well..!! Thanks a lot, hoping to see you back in Chile again, best, Marcelo.
Richard MiksLas Vegas, NV, United States
TOUR GUIDE RESPONSE: Hi Richard, thanks a lot....!!! No comments, but 5 stars, appreciate and I send my greetings to the 6 of you, hope to see you back in Chile, best, Marcelo.
Alison F.United Kingdom
A great and very comprehensive bespoke full day's cultural tour in English of Santiago city's main sites with stops, followed by a visit to the Perez Cruz vineyard. Marcelo's vehicle was very comfortable and he was a knowledgeable and charming host giving us much interesting information about Santiago and Chile in general. He even found us a great lunch spot (not included in the price). I would thoroughly recommend Marcelo to any English speaking visitors to Santiago.
TOUR GUIDE RESPONSE: Hi Alison, thank you for your nice review, feedback always necessary to improve our services, the best for both, Marcelo.
John MyersUnited States
We can't say enough good things about Marcelo. He proved to be very patient, dependable and flexible, well versed in Chilean history, mixed the 'old' and 'new' during our visit and knowledgeable about all the out of the way places. We toured Valparaiso, Vina Del Mar, and Santiago before being dropped off at the airport. We also stopped for a wine tasting in Casablanca, a truly delightful experience. Our day was definitely a 5 out of 5-star experience.
TOUR GUIDE RESPONSE: Hello John and Therese, thank you for your nice review of the day spent together, I appreciate so much, I am glad you arrived back home safe and sound...!!! I send my greetings to both with my best wishes..! Marcelo.
Susan WhiteUnited States
Excellent guide. Marcelo's English is excellent, as it his knowledge of his country and the world in general. We spent an interesting day viewing Valparaiso and Vina del Mar.
TOUR GUIDE RESPONSE: Hi Susan, Thank you very much for your nice review, very nice people and I am sorry for the Brexit (just a joke), hope to see you back in Chile again, best, Marcelo.
Irene PreysmanUnited States
Marcelo is very good guide with flawless english. He is caring, very knowledgeable and an excelet driver. We enjoyed the tour. Be prepared for very rugged scenery and twisting mountain roads.
TOUR GUIDE RESPONSE: Hi Irene, Thank you for your review, you are a sweetheart lady, I send my greetings to both of you, thanks a lot, best, Marcelo.
Craig MorrowUnited States
This was a wonderful day and Marcelo was a great guide. We asked a million questions and he always knew the answer. He took us to a wonderful place for lunch where we had the freshest seafood in Chile! His driving is superb and he is fun to spend a day with. Highly recommend him and this tour.
TOUR GUIDE RESPONSE: Thank you very much Graig and Liz....!!!!! I really enjoyed my day with you as well...!!! The name of the restaurant place is ´Caleta Portales´in Valparaiso, fisch market , sea products, local place and a sea lions watching area, best, big hug, Marcelo.
Craig MorrowUnited States
Marcelo was an excellent guide. Speaks perfect English and really knows SANTIAGO and Chile. He was a wealth of information and very entertaining also. He is also a great driver.
TOUR GUIDE RESPONSE: Wouuuu, Thanks a lot.....!!!! Best
Richard JonesUnited States
Really appreciated how we were introduced to Chile and Santiago. Marcelo ranks up there with the best! We have been on other tours by Regent Seven Seas Cruises in over 40 cities, but touring with Marcelo surpassed all our expectations!
TOUR GUIDE RESPONSE: Hi Mary, love you...!!!! I send my greetings to Carla, Virginia and John, beautiful people, thanks again, happy to receive my guest feedback, best to all of you...!!! Marcelo.
We were very pleased with Marcelo who is a very goog guide, puntiual and gave us plenty of information
TOUR GUIDE RESPONSE: Thank you Kris, I send my greetings to the 4 of you, Viva Belgica....!!!! Marcelo.
We were very happy to have Marcelo as a guide, we had a wonderful time and he gave us plenty of information about Santiago and Valparaiso
TOUR GUIDE RESPONSE: Hi Kris, thank you very much for your nice review..!!! Marcelo.
Jane RidleyUnited States
Marcelo was wonderful. Very knowledgeable, easygoing and friendly. Wish we had known he could have picked us up at the ship for a tour of Valparaiso instead of a limo. He took us to all of the districts of Santiago and gave a great report of the history of the entire city. He was patient and flexible. A great professional guide.
TOUR GUIDE RESPONSE: Hello Jane, thanks a lot for your review. I had a nice time with both of you as well...!! Please tell Michael I really liked the cap a lot, please take care, see you, Marcelo.
Todd FischUnited States
Marcelo & driver were awesome. Our kids loved him. He spent more time with us than we could have hoped for. He met our ship in San Antonio, drove to Valparaiso & enjoyed a wonderful tour of the city by car and foot, ate at a seaside restaurant for lunch. We continued to Casablanca to an Organic Winery with amazing wine, farm animals and wonderfully gracious staff. On to Santiago where after a short car tour of the area near our hotel so we could get acclimated, he made sure our check in went smoothly.
TOUR GUIDE RESPONSE: Hi Todd, thank you for your nice review, I send my greetings to Cristine, Ely, Hian and you, hoping to see you back in Chile one day, Bye. Marcelo.
Annemarie GoyerUnited States
Today was our second day touring with Marcelo. Completely different from a city tour, we left the cities to drive into the heart of the Andes Mountains. Our first stop was Chacabuco, the area where the battle for Chile's independence was on in 1817. Then it was onto driving far up into the mountains to the Portillo Ski Center, a breathtaking spot overlooking an alpine lake. We enjoyed a wonderful lunch here before heading back to Santiago. Another wonderful day with Marcelo!!!
TOUR GUIDE RESPONSE: Thanks again Anne, I send my greetings to all of you, my best wishes...!!! Thanks a lot, Marcelo.
Annemarie GoyerUnited States
Marcelo provided a wonderful overview of Santiago. He met us at our hotel and gave us insights into Santiago's history, took us to the oldest church in Chile, Iglesia de San Francisco, several parks, a walk through the main plaza of the city and showed us where the recent civil unrest took place. Surrounded by the Andes Mountains, the city setting is picturesque. Marcelo was very friendly, informative and provided bottled water as it was a very hot day in Santiago. We highly recommend Marcelo.
TOUR GUIDE RESPONSE: Thanks a lot dear Anne, you are a wonderful person...! I hope to see you back in Chile, big hug, Marcelo.
Bill YatesUnited States
This is an excellent tour from Santiago, and a must-do. Valparaiso is a wonderful city filled with street art. Marcello leads you through a walking tour, followed by lunch in a wonderful restaurant in Vina del Mar overlooking the ocean. The pace is very good, and Marcello provides a number of helpful insights.
TOUR GUIDE RESPONSE: Thanks Bill, I really enjoyed my day with you, very sensory people, Merry Christmas and best wishes to 2020, Marcelo.
Irvine RodgerUnited Kingdom
This was a truncated tour at our request but also a successful and informative one. Thank you
TOUR GUIDE RESPONSE: I did not expect more than you Irvine, thanks for your feedback, bye bye, Marcelo.
Bob YoungUnited States
TOUR GUIDE RESPONSE: Merry Christmas and a Happy New Year 2020 Bob......!!!!!! Best wishes for all of you. Thanks a lot, Marcelo.
Frances BombartUnited States
We had a really good day with Marcelo. He was very knowledgeable about Santiago and the surrounding towns. He was very attentive in returning emails concerning Santiago and in establishing our pick-up information. His English was great and he was very flexible when two of us were delayed by the airlines . He managed to create a change in the tour to accommodate us all. He was a pleasure to spend the day with snd we totally recommend him. The Bombarts
TOUR GUIDE RESPONSE: Hi ´The Bombarts´, thank you very much for your nice review of your day shared with me, it was a pleasure to me...thanks a lot....!!! I really hope to see the four of you back to Chile soon, Merry Christmas and best wishes for 2020....!!!! Marcelo.
Evanie Dackam JoyCanada
Amazing Experience! Highly recommended. Marcelo is knowledgeable about his city and his country. Thank you, Marcelo, we had a great time exploring the city and learning all about it.
TOUR GUIDE RESPONSE: Hi Evanie, thank you very much for your nice review....!!!! I really enjoyed my time with you and loved your beautiful smart girl, ´she is truly amazing´, isn't she..??? Hoping you come back to chile again...! Bye, Marcelo.
Duygu AltintasUnited States
We had a fantastic day with Marcelo. It was a lot of fun and we certainly learned a lot about Santiago and Chile we wouldn't have otherwise. We had a tight schedule and he worked with us to meet our needs and altered his usual plan to include things we wanted to see. He even gave us a ride to the airport! It truly felt like we spent the day with a close friend.
TOUR GUIDE RESPONSE: Hi Duygu, thank you very much for your nice review..!! I felt both of you as a very close friends as well, thanks... I send my greetings to you and Ely, big hug, Marcelo.
Jaclyn WaryaszUnited States
Very nice tour that covered all the highlights including a wine tasting and an unexpected (to us) viewing of a Moai statue. Marcelo was very conscious of our time and ensured we arrived at the airport in plenty of time for our flight.
TOUR GUIDE RESPONSE: Hi Jaclyn, the moai is an original one from the island. Thank you very much for your review, I hope to see you and Tim back in Chile again, best wishes, Marcelo.
Tyler CourterUnited States
Marcelo is the best, extremely knowledgeable and worked with my schedule to maximize my siteseeing time in Santiago, highly recommended!
TOUR GUIDE RESPONSE: Hi Tyler, thanks for your nice review, I hope you liked the Andes and are doing well in Santiago....!!!! Best, Marcelo.
Linda R.United States
Marcelo is a very knowledgeable guide and exceptionally kind person. He customized our tour to accommodate 1of us who has limited mobility. He enabled all 4 of us to see and experience the beautiful sights and local color, including lunch at a memorable restaurant. He and his driver Cesar exhibited incredible compassion; they stayed more than an hour to help us deal with unexpected obstacles at the airport we couldn't have resolved without him. I recommend Marcelo and love Chile because of him!
TOUR GUIDE RESPONSE: Breathtaking comments dear Linda, thank you very much.....!!!! Cesar and I send our greetings and a ´big hug´to you, Carol, Bruce and Bryan and we are very happy you landed safe and sound back to home. You will be unforgettable friends for both of us.....!!!! Marcelo.
Susan HuttonWichita, KS, United States
Marcelo provided us with an amazing tour white visiting historic Valparaiso's panoramic views, awesome street art and Bohemian lifestyle and coastal Viña del Mar, Chile's premier seaside resort. It was a full, wonderful day of touring in quality transportation with an expert guide.
TOUR GUIDE RESPONSE: Hello Susan, I am glad you arrived ´safe and sound´ back to Kansas..!!!! Thank you very much for your comments..! I send my greetings to you and Mark, big hug, Marcelo.
Fred RotenbergUnited States
TOUR GUIDE RESPONSE: Thanks a lot, big hug, bye.
Andres LangerUnited States
This was a very enjoyable tour with an excellent guide. Marcelo's English was excellent, he is very personable and he is very knowledgeable not only about facts related to the tour but also about what is going on in the world so we had conversations about numerous topics. The scenery was different than we expected but very pretty. The stop at a traditional restaurant was also very enjoyable. The only small negative was that for 4 passengers there should have been a larger vehicle. Overall, great.
TOUR GUIDE RESPONSE: Hi Andres, for me was a pleasure to work with the four of you..! Thank you very much for your nice review, I really appreciate...! I hope you are enjoying your come back to Chile, big hug, Bye.
Michael HalpernUnited States
Felt like a friend was showing us the city he loves. Courteous, friendly, considerate, knowledgeable, and fun.
TOUR GUIDE RESPONSE: Hello Michael, thank you very much for your nice words, I also felt very comfortable with both of you...!!! I send my greetings to you and Caroline, big hug, Marcelo.
Catherine RichardsonNew Zealand
We had a fantastic day tour with Marcelo exploring the Andes, such a beautiful place and we also loved the wine and food that we enjoyed! Marcelo was friendly and knowledgeable and shares his enthusiasm for the region. An excellent tour.
TOUR GUIDE RESPONSE: Hi Catherine, I am glad to hear about you....!!!! The dessert is ´mote con huesillos´and is our national one...! You have a wonderful family, Grant is great...!!!! A big hug for the 4 of you, hope to see you back in Chile, Bye.....!!!!
Great day spent with Marcelo who did an awesome job of driving us into the Maipo Canyon, he was kind and considerate as well as a careful driver. We really enjoyed sharing lunch with him in a local restaurant too. Keep up the good work Marcelo, you are an excellent guide.
TOUR GUIDE RESPONSE: Hi Ros, Thank you very much for your nice review, I am very glad to hear you enjoyed our day together in Cajon del Maipo, I really love the scenery....!!! Big hug for you, bye, Marcelo.
James L.United States
Marcelo was well informed and loves where he lives and what he does. He provided a comprehensive, enjoyable and informative tour. We would highly recommend him.
TOUR GUIDE RESPONSE: Hello James and Gail....!!! Thank you very much for your nice review...!!! Yes, you are right, I love my country and what I do....!!! Hoping you are having a nice time in Peru, big hug for both, Marcelo.
Wendy BaylessUnited States
Marcelo, our guide for the day was THE BEST! Very friendly, knowledgeable and a great driver! He met us at the cruise terminal (in San Antonio Chile) and drove us all over multiple cities, stopping at good bathrooms and for lunch. He delivered us safely to the airport in Santiag... couldn't have been better! Well done Marcelo! THANKS!
TOUR GUIDE RESPONSE: Hi Wendy, I am glad you arrived fine to San Francisco and very glad by your nice comments....!!!! Thank you. I hope to see you back in Chile again, I send my greetings to you, Tom and Bleurr, big hug, bye...!!!
Marcelo was very pleasant and knowledgeable. He has extra little attentions such as providing bottled water and recommending the best places to eat and visit. We felt safe with him, his driving is impeccable, and he insisted in staying in the car while we went to eat, because our suitcases were in the trunk. We recommend him highly.
TOUR GUIDE RESPONSE: Hi Carole, Very nice to hear you, I am glad you arrived fine to Montreal....!!! Thank you very much for your comments, lovely, see you next time you visit Chile, big hug to you and Gin....!!!! Marcelo.
Rebecca W.United Kingdom
Marcelo is a very agreeable and interesting man to spend a day with! Our walking tour of Valparaíso was at a good pace and we learned a lot, and felt very safe. Vino de Mar was less interesting and I thought we could have spent more time in Santiago instead. Lunch in a local place with someone to guide you is a great experience and something we would not have had the confidence to do on our own after a 12 hour flight!! With only 1 1/2 days in Santiago I'm glad we chose a day tour.
TOUR GUIDE RESPONSE: Hi Rebecca, thank you very much for your nice comments....!!!! It is very good people know your experience in Chile, even though it was pretty short visit, but always help them, I hope you have wonderful time in Peru, I send my greetings to both of you, best, Marcelo.
Joe TuckerUnited States
One of the best Guides and best times we have enjoyed. Marcelo is exceptional in knowledge, caring for his clients, and professionalism. He went over and beyond. Took us to two different areas as he learned what are passions were. He tried very hard to locate an Andean Condor for me to photograph. Was happy with the White Tailed Hawk and the Grey-hooded Sierra Finches. THANK YOU, Marcelo!!!
TOUR GUIDE RESPONSE: Hi Joe, thanks a lot for your comments, you and Linda are very nice people, I really enjoyed my day with you as well.....!!!!! I am sure you will have a wonderful time in´Rapa Nui´, I bet you will get stunning pictures, we´ll get in touch, big hug for both of you, best. Marcelo.
James PressdeeUnited Kingdom
although this tour was cut short because of snow,the road up to the andes was closed by police, I still had a good day out,i would like to say that Marcello's fitting of snow chains to his vehicle showed his determination that the tour could proceed,and it was only the closure of the road that prevented this happening.to compensate Marcello offered to do the tour the next day,unfortunately I couldn't go with this offer.
TOUR GUIDE RESPONSE: Hi James, thank you very much for your nice comments, I was really sad that day because the weather, but policemen in Chile are very strict, I really hope you come back to Chile again and contact me, and hoping you really enjoyed your trip to Peru, we talked about it, remember....? Big hug and nice railways......!!!!! Marcelo.
Philip FleischmannUnited States
excellent tour, knowledge guide
TOUR GUIDE RESPONSE: Hi Philip, thank you very much, hoping you are doing well, big hug, best, Marcelo.
Marcelo was very knowledgeable and personable and his English was very good. He had a very comfortable van (we were a group of 4 coming from a cruise ship with lots of luggage ) . Made a few stops for photos and took us to a beach-view restaurant for lunch and a winery tour. Would certainly recommend him. While he was busy on the day we were going home, he arranged for transportation for our group from the hotel to the airport.
TOUR GUIDE RESPONSE: Hello Kathleen, thank you very much for your nice comments, I really had a good time with all of you and hoping to see you back in Chile in the next future, best, Marcelo.
Stella GerschwilerUnited Kingdom
This is the second time I have booked a city tour with Marcelo, this time for my daughter who had just one day in Santiago and very much wanted to get a feel of it. Marcelo once again came up trumps in every way. Tip top! Highly recommended.
TOUR GUIDE RESPONSE: Hi Stella, thank you very much again, Wow, this is very nice to hear...!!! I send my greetings to Aby, she´s a beautiful lady and I wish she´d come back to Chile again dancing at Santiago´s Opera House, that would be great!!!! I send my best wishes to both of you, big hug, Marcelo.
Dan HamiltonUnited States
Excellent tour by Marcelo. He met us as we disembarked our cruise ship and gave us a thorough and relaxing tour of Valparaíso and Viña Del Mar before taking us to our hotel in Santiago. I definitely recommend.
TOUR GUIDE RESPONSE: Thank you very much Dan....!!!!! I had a very good time with you as well......Hoping the 4 of you feeling much better now at home....!!! Hoping to see you back in Chile again, big hug, Marcelo.
Stella GerschwilerUnited Kingdom
Absolutely great! Marcelo was so good and so incredibly knowledgeable about the city he knows so well. I was driven in a very nice, clean and very comfortable car and Marcelo is smartly dressed and delightful man. He really did a wonderful job of introducing me to Santiago and was a delight to have as a guide. Highly recommended.
TOUR GUIDE RESPONSE: Absolutely great to work with you Stella, you are a delightful lady as well, Thank you....!!!! I hope you had a wonderful time in Chile and South america, I am very happy you enjoyed me as your guide in Santiago, all my best to you, big hug, Marcelo.
Robert CrowleSAINT MICHAELS, MARYLAND, United States
We just returned from a cruise and wanted to spend the last day seeing the local sites between the port at San Antonio and the city of Santiago. Marcelo met us at the cruise terminal, took us off the beaten path along the shore to Valparaiso then on to Santiago. His English is perfect so we had no problem with the many details he provided along the way. He is very knowledgeable of both Chilean and local history, providing us with a good understanding of the region and its people. Thank you Marcelo!
TOUR GUIDE RESPONSE: You welcome Jimmy...!! I really had a wonderful time with both of you as well, very nice people..!! I was watching the map of the USA and I have a better idea the place were you live. I am very glad the Eagles win the Super Bowl last sunday, congratulations....!!!! Big hug tou you and Janet, best, Marcelo.
Diane DoeksenUnited States
Enjoyed tour with marcelo. Was very interesting, would recommend.
TOUR GUIDE RESPONSE: Thank you very much Diane, greetings for both of you, hoping see you back in Chile, best, Marcelo.
David FusonUnited States
Picked us up from ship with lots of luggage in very comfortable van that had room for the 4 guests and totally enjoyed our tour. Very good English and knowledgeable about many places and current events. Would highly recommend Marcelo.
TOUR GUIDE RESPONSE: Thank you very much David, I really enjoyed the tour with all of you, best, Marcelo.
Sharon LeonardUnited States
TOUR GUIDE RESPONSE: Hi Sharon, thank you very much for your nice comments, I really had a very nice day with you, good sense of humor....!!! I really hope you enjoy your next experience in antartica, best....!! Marcelo.
Kelleen KielyUnited States
Great tour. We learned a lot about Chile overall while visiting Cajon del Maipo. Marcelo was attentive but not overbearing, knowledgeable and willing to answer all of our questions. He was also the only guide I could find willing to do a tour on Christmas Day (did the trip before celebrating with family). Recommend!
TOUR GUIDE RESPONSE: Feliz Navidad y próspero año nuevo Kelleen, yes I did, thank you very much for your nice comments!!!! Best.
Rulon RichardsSpring, 77379, United States
Marcelo is an excellent guide. He arrived to pick us up when he said he was, he was well organized and very knowledgeable. We enjoyed our time with him and appreciated his knowledge of Santiago and Chile. Even though we were having the tour on Christmas Eve, and he had a family at home, he did not rush us and wanted us to enjoy his city and his country.
TOUR GUIDE RESPONSE: Thank you very much for your comments Rulon, big hug for both of you, happy new year..!!!!!
Wayne RudisillUnited States
Marcelo gave us a wonderful tour which showed us the sites of Valparaiso and the countryside before we continued on into Santiago. We had lunch at a local restaurant on the way to Santiago that was delightful. Marcelo was very informative and friendly.
TOUR GUIDE RESPONSE: Thank you very much for your nice comments Wayne, have a happy new year 2018!!!!!!
Debra GuerraUnited States
Marcelo did an excellent job. He customized the tour to include things my husband wanted to see. He was knowledgeable and communicated with us easily in English. We we able to see a lot of sights in the half day allotted. We also had a winery tour which was very interesting (even though we've been on a lot of them), and tasting. Overall and fantastic way to spend our day and well worth the price we paid.
TOUR GUIDE RESPONSE: Hello Debra, I am very glad for your nice comments, thank you very much...!! I hope your ´futbol´national team has a good performance in Russia, unfortunately we will watch the event from home.....take care, bye bye, big hug...
Joy MerrowUnited States
Marcelo was very flexible and easy to work with coordinating our tour. Our original tour date had to be cancelled due to our flight being delayed. We were able to move our tour to a different date. Marcelo is very knowledgeable of the areas we visited and made the trip comfortable.
TOUR GUIDE RESPONSE: Hi Joy, I hope both of you are doing well, thanks a lot for your comments, your postcard was delivered on time, hope to see you back in Chile again, best regards, Marcelo.