Verlyn H.United States
TOUR GUIDE RESPONSE: Verlyn, You are so right. My fault entirely. I was having a lot of fun with your group and simply lost track of the time we were at the Capitol. I am very, very sorry that this interfered with your other plans for the evening. Timing is key to a good tour and I know I sometimes I let my enthusiasms get the better of me. I take your comments to heart and will try to be more careful with timing in the future. My sincere apologies. My sincere apologies.
Martha CrasswellerUnited States
Joanne was knowledgeable, organized and friendly, took us to places we never would have gone on our own, gave us the extra stories about people and places that we had hoped to hear. Pricey but worth it! If I return to DC I would hope to have Joanne as a guide again.
TOUR GUIDE RESPONSE: Thank you so much!!! I wish I had more time to spend with you that day. And if you return to DC, I would hope to have you as a guest again! Regards to your husband.
Tony BenwareUnited States
Great tour! Wish we had more time. We scheduled this at the last minute within 24 hrs and saw a ton in 2 hours! My son was excited to see Ford's theater! Highly recommend.
TOUR GUIDE RESPONSE: Thank you. I am so glad it worked out. It was a pleasure to spend the evening with your family.
Very knowledgeable guide, group had a great time with her. Highly recommended.
Christina ParmeleeUnited States
We had a wonderful time on our tour. It was short but I feel we hit all the places we could in the time allotted. Joanne was so nice and Sam (the driver) was awesome too. She customized it completely and took us to a wonderful street with food trucks, the Peruvian truck was a highlight because I LOVE food. The personal attention she gave us at Arlington Cemetery meant the world to us. I hope you're saying hi to Kay when you tour there, pretty lady! Would highly recommend Joanne for any tour of Washington.
TOUR GUIDE RESPONSE: Christina, thank you so much. Yes, I did say hi to Kay the last time I passed by the area. I am so glad Sam and I were able to be part of such an important day for you. It was a privilege. I hope you have nice memories of Washington and will come back and spend more time here. Have a wonderful Thanksgiving.
Wronda JordanUnited States
Joanne is amazing! She guided us through Arlington, giving special attention to the physical needs of my (older) parents. She was very knowledgeable, sharing history and stories which made our tour interesting very special. Definitely recommend!
Scott RodrickUnited States
My family of three was very impressed with Joanne's passion for the City, historical knowledge and energy level. Her communication before the tour was outstanding, allowing us to customize our visit to see the places that were on the top of our list. She has a terrific sense of humor and also completely understands the pace of things for a walking tour (sprinkled with the occasional taxi). I would highly recommend spending time with her in Washington, DC.
Michelle MacTavishUnited States
Joanne was very informative, knowledgeable and friendly. When our tour was over I didn't want leave, she had so much more information to give. I will be using her again next time we are in Washington DC.
Jessica ShermanUnited States
Joanne was a wonderful tour guide. I recommend her to anyone. It was very hot and humid when my family had our tour(4th of july). She went out of her way to find us in the big city. Great communication and she eased my mind. I was extremely nervous in the big city being a mom of 3 (15, 11,10) Joanne wasn't just a regular tour guide, she became a friend to my family. I will definitely book another tour with Joanne...We loved our experience with her and overly joyed I got a chance to meet such a lovely lady
TOUR GUIDE RESPONSE: Jessica, thank you so much for your review. It was an honor to meet you and your remarkable family. I hope the rest of your vacation was as much fun as it sounded it would be and everybody got home safely! So now that you have that big city experience under your belt, I hope you and your family come back often. Ohio is not that far away and there are tons more things to do. Please feel free to stay in touch.
Tariq SirajAlpharetta, GEORGIA, United States
Dana ShanksUnited States
Our guide was very nice but not prepared at all. A parade in town blocked our route and she had knowledge of this parade prior to our tour, yet we frantically walked over 6 miles trying to get to the Lincoln Memorial. Needless to say, we were worn out and a little disappointed that we did more walking without "seeing" much. Tour had no real structure. Feel like we certainly did not get our money's worth.
TOUR GUIDE RESPONSE: I am very sorry you were so disappointed. Please bear in mind that the parade had only been announced 3 days before and the turnout was beyond official expectations. I did not expect the pedestrian barricades and closures we encountered once we crossed over to the Mall and the Lincoln Memorial because those closures had not been made public. However I do think it was a mistake on my part to take us to Ford's Theatre. I thought Jaxson would like it but it really did add to the walking. My apologies.
Rodger B.Lafayette, CA, United States
Joanne was wonderfully informative and very relaxing for my wife and I as we visited many important monuments and significance buildings in the DC area. As Canadians she made us comfortable with our limited knowledge of American history and gave meaning to the iconic sites that fill the TV backgrounds. I would highly recommend Joanne to anyone seeking a comfortable tour in DC.
TOUR GUIDE RESPONSE: Thank you so much David. I enjoyed spending the morning with you and your wife and sharing what I love about Washington DC. I wish you all the best in your new home.
Kent KundertUnited States
Awesome guide and driver! Thank you for the great memories.
TOUR GUIDE RESPONSE: Awesome visitors. Thank you for the compliment. I will let Sam know. I hope you make it back here real soon and for a much longer stay!
Kenneth SwansonUnited States
Tour was very well done.
Diana S.United States
Thanks so much for your flexibility!
TOUR GUIDE RESPONSE: And thank you for YOUR flexibility as well. I hope the wedding was lovely. I am sure that you are anxious to return to some warmer weather. Have a good trip back and I hope you and your family get to spend some more time in Washington one day.
Joanne was just a great guide, our whole family including our daughters aged 13 and 16 liked her a lot! She spoke clear and good to understand English, was well informed and also funny. It was a pleasure and the best we could have done, to stroll around with her in Washington as we only had a day. So, the 3h spent with her has given us a great idea of the most important sights plus history of Washington. We can recommend her to everybody!
Oen OngUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Terry CarrollUnited States
We thoroughly enjoyed our tour with Joanne. She was very knowledgeable and insightful. She also worked around our schedule and even gave us a little additional. Great tour!@
TOUR GUIDE RESPONSE: Thank you Terry! I had a lot of fun with you and Carol. And thanks to you, I know who the Juggalos are! I am so sorry about all that traffic that delayed me and I thank you very much for your understanding.
Carolyn WhitneyUnited States
Joanne was an excellent tour guide. She was very knowledgeable and gave facts that were new to me on the tour. She also showed grace when problems occurred with the bus. The group really appreciated her tolerance level. Everyone commented that Joanne made the best tour the best tour they had ever done. Outstanding!
Burrell CrossFredericton, NEW BRUNSWICK, Canada
Martha HornUnited States
Joanne is a very personable guide who took my list of street addresses for my 1960's work and home locations and designed a nostalgia tour for me. Then we were off to things I hadn't seen and the new neighborhoods that didn't exist when I lived in DC. She has an excellent sense of humor, good ideas and I have no hesitation in recommending her. The office handled things well too....seamless booking and confirmations. Well done!
TOUR GUIDE RESPONSE: I was looking forward to this tour from the moment we started talking. What a privilege to meet one of the brave women who pushed against the boundaries of tradition before it became fashionable. Thank you for being so much fun to be with and open to exploring the streets that I hadn't even seen myself. I'm so glad we found Barack Obama's street! C'mon back and we'll go hiking through Rock Creek Park!
Roberta NewmanUnited States
I did a tour yesterday, March 11th in Washington DC with Joanne. She was a great tour guide! I rate her five stars. We thoroughly enjoyed it!
TOUR GUIDE RESPONSE: Wow. Thank you so much Roberta. I had such a lovely time with you and your grandson Will. l meet such wonderful and interesting people on these tours. Will is a treasure.
Christine DittmanUnited States
Joanne is very nice and informative. It was a very fun three hour walking tour with her.
TOUR GUIDE RESPONSE: Thank you Christine! I hope you and Mark had a nice stay and you will come back to visit the city again. It was a pleasure to meet you.
Stanley HimesUnited States
Joanne did an excellent job on our Hamilton themed tour of the outside of The White House, Old Executive Office Building, Washington Monument, WW II Memorial and the Lincoln Memorial. Her knowledge of history was breathtaking and she was able to keep my 16 year old son interested.
TOUR GUIDE RESPONSE: Thank you so much Dr. Himes. It was such a pleasure to spend the day with you and your son Amir. The day went so quickly. Please tell your son I say hello and that I thank him for reading the Gettysburg Address out loud. It will be a nice memory to have every time I visit the Lincoln Memorial.
TOUR GUIDE RESPONSE: Mark - it was a pleasure to spend the day with you and your family. I think your girls will grow up to be, as Obama said about his girls, beautiful and smart, but more importantly, thoughtful and passionate. Thank you for coming to Washington.
Gianmaria DelzannoUnited States
Joanne was great. Passionate abut her subject matter and sharing her expertise, warm, friendly, easy going, happy to take her cues from the group as we went and to adapt the plan on the fly given people's interests. Very knowledgeable. She made this a very memorable day for all of us. Thank you!
TOUR GUIDE RESPONSE: Thank you so much for such a nice review. I hope you and Kym have a lovely weekend and the same for your friends. It was an absolute pleasure to be able to spend such a beautiful morning with such nice people.