Traveler Ratings of Private Tours In Sapporo-Japan by Tour Guide Kaoru K.

Kaoru K.
  Sapporo-Japan
Overall Rating:     about ratings


Celeste K.

United States
Rating

Tour: Sapporo highlights full-day tour, Sapporo, Japan
Date: Feb 8/20

Our family enjoyed our time in Japan and with our tour guide Kaoru. She was AWESOME! She helped in making our trip memorable...one we will never forget!!! We will definitely be using Tours by Locals everytime we travel!!! Much, much, much Mahalo!!!

Christopher Collett

Surrey, BC, Canada
Rating

Tour: Sapporo Half-day, Sapporo, Japan
Date: Sep 20/19

Kaoru (Carol) is a wonderful tour guide who made our first day in Japan a memorable one. She is so friendly and her English is excellent, and she is very knowledgeable about local history and modern day Japan. We would highly recommend Kaoru to anyone visiting Sapporo.

TOUR GUIDE RESPONSE: Dear Chris and Barbara, Thank you so much for your warm feedback! I am very happy that you enjoyed my tour. Your feedback encouraged me to work as a tour guide in Sapporo. I hope you can explore other areas in Japan and foster your interest in my country. Have a nice trip! Warmest regards, Kaoru K.

Chris Leon

Japan
Rating

Tour: Tanukikoji and Nijo Fish Market - short walking tour, Sapporo, Japan
Date: Aug 12/19

Phenomenal tour! Had a blast with Kaoru-san. A very kind, and pleasant person. Very informative, with plenty of interesting stories to recount. Her English level is superb, and she even understands the nuances between meanings! Overall, would like to do a tour with her again. Appreciate the overall attention to detail, and the effort she did while preparing the itinerary. Communication was smooth, and organization level was elite. Thank you so much!!

TOUR GUIDE RESPONSE: Dear Chris-san, Thank you very much for your cordial feedback. I myself enjoyed conducting this tour with you. I hope you could find some more interesting tourist spots through this tour. Again, I am grateful for your kind comments. Warmest regards, Kaoru K.

Sungwon Choi

South Korea
Rating

Tour: #260958, Otaru tour with sake brewery and seafood, Sapporo, Japan    view tour
Date: Aug 6/19

Ms. Kaoru is an excellent local guide who truly knows the area of Hokkaido. Her itinerary was carefully preplanned and her response was very prompt and thoughtful. She is also very open and flexible to make any changes on a customer's last-minute request, suggesting right alternatives available in the region. She was even finding a taxi right away when all other tourists were having a hard time to get one due to rain. Thanks Kaoru san!

TOUR GUIDE RESPONSE: Dear Sungwon-san, Thank you for your warm feedback! I’m glad that you could enjoy the tour. I was impressed by your adventurous personality and curiosity about various things. Thanks to your cheerful and easy-going personality, I myself enjoyed having a conversation with you and I could learn a lot of things through this tour. Thank you very much again and hope to see you once more in Sapporo. Warmest regards, Kaoru K.

Emma Hahn

United States
Rating

Tour: Hokkaido Museum and Hokkaido Historical Village (Day 2), Sapporo, Japan
Date: Jul 27/19

TOUR GUIDE RESPONSE: Dear Emma, Thank you very much again for your feedback. I saw you and your friend were so eager to try to understand different culture and country through this tour. That was very impressive. I am very happy that I took tours with somebody like you. I hope you can come back to Sapporo and I can see you again. Warmest regards, Kaoru K.

Emma Hahn

United States
Rating

Tour: Museum Tour regarding the Ainu (Day1), Sapporo, Japan
Date: Jul 26/19

Kaoru was an amazing tour guide! She was great in adding information and also on translating! She is very thoughtful, kind, and fun! I would definitely recommend her! I would not have been able to explore all the places we did and she made the trip very relaxing and enjoyable! Thank you! If I ever come back to Sapporo I will definitely contact Kaoru again! ありがとうございます!

TOUR GUIDE RESPONSE: Dear Emma, Thank you for your warm feedback! I also enjoyed the tour with you to visit the museums related to the Ainu culture. I was impressed by your curiosity and inquiring mind about the Ainu. It was very inspiring and enjoyable for me to visit those museums with you. Thank you so much again. I am looking forward to seeing you in Sapporo in the future. Warmest regards, Kaoru K.

Glenda Lei Anupol

Philippines
Rating

Tour: #650623, Otaru sake brewery plus glassware-making experience, Sapporo, Japan    view tour
Date: Jul 2/19

Our Otaru experience with Ms Kaoru was awesome. First time we tried glass blowing and we all fell in love with the activity. She was very accommodating in giving us enough time to enjoy and experience each itinerary like the shiroi koibito Park, otaru fish market, music box factory etc. Domo Arigatou Gozaimasu Kaoru-San. Till next time

TOUR GUIDE RESPONSE: Dear Glenda, Thank you so much for your feedback. Your comments made my day! I am happy to hear you and your group enjoyed the itinerary including the glass blowing experience. I am looking forward to your next visit to Hokkaido. Warmest regards, Kaoru K.

Robert Martin

United States
Rating

Tour: Sapporo city tour with Ninja or Sadou experience, Sapporo, Japan
Date: Jun 13/19

Kaoru is simply the best! She was really good about communicating with us in advance about our interests. It is clear that she took great care to plan an itinerary that would fit our interests and make great use of our time, but she was also very flexible to adjust it as needed. She was very knowledgeable and also very open to answering all of our questions about life in Japan. We will be sure to enjoy our memories of our tour and highly recommend her!

TOUR GUIDE RESPONSE: Dear Robert, Thank you again for your warm feedback. Your comments encouraged me a lot! It was very fun to talk to you and your family about Japanese life and culture. I am so happy that you could have good memories of your tour in Sapporo. I hope to see you again in the future. Warmest regards, Kaoru K.

Robert Martin

United States
Rating

Tour: Highlights of Otaru Half day Tour, Sapporo, Japan
Date: Jun 12/19

Kaoru was an excellent guide! She was very knowledgeable about the area, her English is impeccable, and she took us to all the city highlights in addition to some additional stops that we made by special request. We would be sure to see her again and recommend her highly! Although we only had time for a half day in Otaru, our family felt that we made great use of our time and saw a lot of the city.

TOUR GUIDE RESPONSE: Dear Robert, Thank you very much for your feedback. I am so happy that you could enjoy the tour in Otaru. I myself also enjoyed having an interesting conversation with all of you. In addition, I am glad that my research for your tour seems to satisfy you. I hope I can see you again in Hokkaido in the future. Warmest regards, Kaoru K.

Ronald Inouye

United States
Rating

Tour: #260958, Otaru Canal and Sakaimachi Street, Sapporo, Japan    view tour
Date: May 22/19

TOUR GUIDE RESPONSE: Dear Mr. Inouye, Thank you for your feedback. Although I tried to do my best, I am sorry that you were not satisfied with this tour. Best regards, Kaoru K.

TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.

Ronald Inouye

United States
Rating

Tour: Hokkaido Historical Village and Sapporo City Tour, Sapporo, Japan
Date: May 20/19

Although Kaoru tried hard, we had 2 tours, which could have been switched between either day. We get to the Hokkaido Museum to find out they are closed on Monday. The Historical Village was a good substitute; but we lost valuable time.

TOUR GUIDE RESPONSE: Dear Mr. Inouye, Thank you for your feedback. I am sorry that you wasted valuable time because of my careless mistake. I should have been more aware of the museum’s schedule. I will take this feedback to improve my professionality as a tour guide. Best regards, Kaoru K.

Izzi Alias

Bandar Seri Putra, SELANGOR, Malaysia
Rating

Tour: #361457, Ninja Village and Hell Valley in Noboribetsu (Full-day) by taxi, Sapporo, Japan    view tour
Date: Feb 6/19

Very accommodative to our requests and Good time management in handling delays. My kids enjoyed her company and the Ninja show so much. The private driver she booked for us were also very knowledgeable. Lunch at Wakana was superb for us who wanted Muslim friendly meals. THank You Kaoru! Hope we meet again.

TOUR GUIDE RESPONSE: Dear Izzi, Thank you for your feedback. I am sorry for the delayed itinerary. However, I am happy to hear that you and your children enjoyed the tour, especially at Ninja Village. I hope you can visit Hokkaido in the future and that I can meet you again! Warm regards, Kaoru K.

Debbie Liner

United States
Rating

Tour: Sapporo highlights full-day tour, Sapporo, Japan
Date: Dec 18/18

Kaoru was a phenomenal guide for Sapporo. Our full day tour was extremely organized and we got to see some amazing sites around the city. She brought lots of history about the city and was able to show us places we would have never visited on our own. Bravo, Kaoru!

TOUR GUIDE RESPONSE: Dear Debbie, Thank you so much for your warm feedback. Your comment encouraged me to conduct better tours in the future. I am happy that I could meet tourists like you and your husband who appreciated my guiding so much and expressed your satisfaction with my tour. Hope to see you again and please have a great year in 2019! Warmest regards, Kaoru K.

Craig Chenoweth

United States
Rating

Tour: #361457, Ninja Village and Hell Valley in Noboribetsu (Full-day) by taxi, Sapporo, Japan    view tour
Date: Aug 26/18

The Ninja Village is very fun! Great performances by ninja warriors. And also very fun traditional Japanese theater. Hell Valley is a very interesting geological environment. It is an amazing Geothermal area. Kaoru is a great guide and very interesting. I had a wonderful experience!

TOUR GUIDE RESPONSE: Thank you very much for your comment and rating. Hope to see you again someday! Best regards, Kaoru

Craig Chenoweth

United States
Rating

Tour: #260958, Otaru tour with sake brewery and seafood, Sapporo, Japan    view tour
Date: Aug 25/18

I had a great tour with Kaoru and learned a lot about the port city of Otaru. The sake tour is very interesting. I was very impressed by all the local art galleries and fantastic confection shops. Otaru is a fun city to visit. It was a wonderful experience!

TOUR GUIDE RESPONSE: Again, thank you very much for your nice comment for this tour. I am very happy that you enjoyed the tour in Otaru and the exhibition. You are the most easy-going and cheerful guest I ever had. I was very much impressed with you during my guiding. I hope you will enjoy the rest of your time in Hokkaido. Best regards, Kaoru

Craig Chenoweth

United States
Rating

Tour: #317674, Experience Japanese Culture in Sapporo - Half Day Tour, Sapporo, Japan    view tour
Date: Aug 24/18

I had a wonderful experience with Kaoru! She was very informative and interesting. This was my first trip to Japan and I throughly enjoyed getting to know about Japan's culture with Kaoru's Tours. I truly had a fantastic time.

TOUR GUIDE RESPONSE: Thank you so much for your comment and rating! I myself had a good time guiding you. I hope you can visit Hokkaido or the other parts of Japan again and have a chance to enjoy more cultural experiences! Best regards, Kaoru

Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Ninja Village (Noboribetsu-Date Jidai-mura) and Hell Valley, Noboribetsu, Japan
Date: Dec 11/17

Kaoru demonstrates professionalism. She was able to make executive decisions in consultation with us on the itinerary due to heavy traffic which affected our schedule. She also personally brought us to the restaurant of our choice at the end of tour even though she did not have to. Though it was not easy to find halal food for us; she tried to accommodate to our needs.

TOUR GUIDE RESPONSE: Dear Aishah, Thank you very much for your warm comments about my guiding and tour. Since all of you were very easygoing and flexible regarding some changes in the itinerary, I could easily conduct your tour. I hope you can visit Hokkaido in another season and explore Hokkaido more. Warmest regards, Kaoru K.

Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Asahiyama Zoo in Asahikawa, Asahikawa, Japan
Date: Dec 10/17

Kaoru was prompt in attending to our needs and queries even before the tour date. She did her homework to find out about the availability of the penguin walk which was the highlight of the zoo. We were a bit disappointed as there was no penguin walk on that day but we still enjoyed looking at the other animals.

TOUR GUIDE RESPONSE: Dear Aishah, Though it was disappointing that you could not see the “penguin walk”, I am glad that you could enjoy visiting the zoo. I want to express my gratitude to all of you for your cooperation during the tour. Best regards, Kaoru K.

Siti Aishah Hashim

Singapore, SINGAPORE, Singapore
Rating

Tour: Chocolate Factory, Sapporo Wholesale Market and city tour by tram, Sapporo, Japan
Date: Dec 9/17

Kaoru carried out her duties professionally and was obliging.

TOUR GUIDE RESPONSE: Dear Aishah, Thank you very much for your comments. I am so happy to see your words “professionally” and “obliging”. Those are the kinds of remarks that makes guides very happy. Best regards, Kaoru K.

Ajit Patil

India
Rating

Tour: Niseko One-day Drive, Sapporo, Japan
Date: Oct 18/17

Communication not so good.

TOUR GUIDE RESPONSE: Dear Mr. Patil, I’m extremely sorry that you felt the communication was not so good. I myself thought I could understand your requests, guide you at the tourist spots and introduce an appropriate restaurant in Niseko according to your requests. Basically, it seemed to me that the tour was carried out smoothly. If you felt that we couldn’t understand one another so well, I really regret that. I assure you that I try to have good communication with all the tourists I work with. Best regards, Kaoru K.

Jan Marushige

United States
Rating

Tour: #260958, Otaru tour with sake brewery and seafood, Sapporo, Japan    view tour
Date: Mar 23/17

We really enjoy these tours. My husband and I have taken a few and we are thoroughly happy with the places that are covered, otherwise we would not had the experience and would be wondering around. We definitely recommend 'ToursByLocals'...

TOUR GUIDE RESPONSE: Dear Ms. Marushige, Thank you for your comment. I am very happy that you had an enjoyable time in Otaru and Sapporo. I hope you can visit Sapporo and Hokkaido again in the future. Best regards, Kaoru K.