Karen KieferUnited States
Very knowledgeable guide, very good vehicle and very accommodating to clients. We highly recommend Rob to other visitors to island. 5+ stars.
Our tour was well run by our guide Rob who was a true local. I would highly recommend this tour & guide to anyone visiting Hilo.
Jason PearsonUnited States
Rob was a fantastic guide! He went above and beyond to show us what we wanted to see when we were in Hilo for a short day. He was incredibly knowledgeable of the island, he knew exactly where to go and the quickest way to get there...He took us to basically everything we wanted to see in the short time we had including Volcanoes National Park! He showed us a good majority of the park that we could tell most guides don't take you to. Was incredible! Book a tour with Rob...you will not be disappointed!
Katherine LeeUnited States
We a group of 16 people booked the Hilo Tour and Shore Excursion from Rob and his wife Jodi. Excellent tour we enjoyed every minute. They both are great guides, very professional, very informative, very interesting, and caring, they also provided excellent photography services with free download. We learned so much from them about volcano eruptions in Big Island, they had first hand knowledge since they live in Volcano National Park. In addition we also visited Rainbow Falls, coffee farm, and beach..
Andy ChuUnited States
Rob was a wonderful tour guide! very knowledgeable and friendly, also a great driver. he knows a lot about the big island and is very passionate about doing a great job. i highly recommend him!
TOUR GUIDE RESPONSE: Mahalo Andy come back and see us soon.
Stephanie SkiltonUnited States
Rob was fantastic! His knowledge was amazing. He is warm and caring! As a travel agent I will be recommending this tour to all my clients/friends going to Kona/The Big Island! When we go back to the Big Island we will be doing more tours with Rob!
TOUR GUIDE RESPONSE: Mahalo Steph come back and see us soon.
Stephanie WheatUnited States
Wonderful tour with Rob! He provided a fantastic level of information, and did a great job making it accessible for our kids (10 and 7) so they could understand and enjoy the tour too. We've taken tours of the volcano and island previously and this is the best tour we've had! Thanks again!
Joyce ChapaUnited States
This tour was extremely disappointing compared to all the other Tours by Locals we have taken in other parts of the world. It was extremely over priced in that he added little value to what we could have just done on our own. We wanted group pictures of our party of 5 but he said oh I've got this you can get the pictures from a website I will send you (which was a little confusing). Other TbL guides we have had just take pictures of our group with our cameras.
Colleen OldenburgAppleton, WI, United States
Because the sea was rough, our plans needed to be switched because we came into Hilo a day early. Rob was full of knowledge and was willing to work something out. We saw everything we hoped to see. Very respectful to all passengers. Thank you Rob for treating us so well.
Colleen OldenburgAppleton, WI, United States
Again, we were so happy to be able to see black sand, green sand AND the painted church. His willingness to please us made the two days with him well worth the time spent finding this awesome guide.
Deborah CoulonUnited States
Rob was a great tour guide. We loved every minute of our tour.
TOUR GUIDE RESPONSE: You are most welcome it was a pleasure showing you the Big Island.
Linda NgVictoria, BC, Canada
5.5 out of 5 ⭐️. Our group of 10 booked by Linda Ng truly enjoyed the experience as you were extremely knowledgeable in all facets of the Hawaiian Islands, it's history and geography, populations, shops, etc. We thought we were Reef fish & ocean mammal people learning as much as we can when we can during our travels & watching documentaries but you exceeded our knowledge & over any other locals we've encountered here. A sincere thank you & we highly recommend your company to anyone visiting here. Wanda LP
TOUR GUIDE RESPONSE: Mahalo Linda. A pleasure showing you and the Family the Big Island. Hope to see you all soon and you come back and stay on Island.
George SundrupUnited States
I would recommend Tours By Locals to any travelers. From the reservation to the follow up, everything was smooth, and the knowledge of the guide was great!!!
TOUR GUIDE RESPONSE: Thank you George! I'm happy I was able to show you around Hilo!
Malcolm KerrNew Zealand
TOUR GUIDE RESPONSE: Thank you Malcolm! It was my pleasure!
Matthew BatesUnited States
We enjoyed a second tour with Rob today. He again took care of our diverse group perfectly. He took us to an incredible snorkeling spot with amazing fish right off the beach and to an awesome turtle spotting cove. We travel a lot and taking a tour from a local is invaluable. Rob took us to places we would have never found on our own. I highly recommend!!
Matthew BatesUnited States
Our group of nine had a wonderful tour of Hilo by Rob. The accommodations were perfect. He had cold water and snacks for everyone including gluten free snacks. I highly recommend I highly recommend this tour guide Rob. He accommodated our group from a 2 year old to a grandma perfectly. He took us to wonderful places and knew the perfect times to go. He showed us informational videos on our way and shared his vast knowledge as well. The nicest guy. Thank you!!
Patty ReddyUnited States
Rob was excellent! He went above and beyond when we had a major snafu with our travel plans and he still made it an incredible experience. Thank you so much rob for everything!
TOUR GUIDE RESPONSE: You are welcome Patty! I am glad the rental car company made it right for you and I was able to rescue you from where you were stranded. I hope the rest of your vacation is uneventful with snafus!
Kelly WalkerUnited States
We loved this tour! Rob was so nice, accommodating and knowledgable. My family had a great time on our tour and would recommend to anyone!
Judy UphoffUnited States
We had a fantastic tour guide who not only arranged the things we wanted todo but added many extras. He worked around weather conditions so that we had an optimum visit at each place. So much better than a big bus tour where the agenda is set. I have never used this site before but will check out local tours on my subsequent trips. Again a very excellent tour by an exceptional guide.
TOUR GUIDE RESPONSE: Mahalo Judy TBL does check out all the guides they partner with. Unlike other tour booking engines. It was a pleasure showing you the Big Island. Mahalo Rob
Victoria GreenUnited States
Excellent tour. Rob was a wonderful guide and very knowledgeable of the history and places of interest. Our group received an excellent tour of waterfalls, volcano and different lava flows, steam vents, and orchid store. We even visited and he showed the little ones in our group several turtles on the beach.
TOUR GUIDE RESPONSE: Thank you for the review! I'm glad I was able to show you what you wanted to see in Hilo! Mahalo!
Eleanor KennedyLondon, United Kingdom
Brilliant tour of Big Island - Rob is very knowledgeable about his adopted home and we explored a huge amount of it in just one day covering the geology, politics, economics and history of the island among other things! Really enjoyable - and highly recommended!
Brenda BakerUnited States
Rob was fantastic. Very informative, knowledgeable and personable. We were a group of 8 adults plus 2 year old with a car seat. Vehicle very clean and comfortable; plenty of room to stretch out. Rob allowed us to customize the trip to our preferences and even had suggestions for additional stops. My husband left his credit card at one stop and Rob backtracked to get it, so we did not have to go thru hassle of canceling card while on vacation. Highly recommend using Rob as your tour guide. Photos a plus.
Marie KnibbNew Zealand
Our group of six adults had a fantastic day with Rob. He is very knowledgeable and a great driver. We learnt heaps and certainly covered a lot of different interesting areas. We would highly recommend taking a tour with Rob. Having photos taken of the places we visited is an added bonus.
TOUR GUIDE RESPONSE: Mahalo Marie It was a pleasure showing you the Big Island. Rob
Barbara GardnerUnited States
This tour was fantastic. Our tour guide, Rob, was extremely knowledgeable about the locations we visited. His personal knowledge & experience with the lava fields were very Informated. Rob was friendly, answered all our questions and took many pictures of us on the tour. His van was extremely comfortable for the 8 of us & would have been comfortable for 10 people. All of us on the tour had a great day, thanks to Rob
TOUR GUIDE RESPONSE: Thank you for the kind words Barbara! I am so glad I was able to show you all around Hilo. Mahalo and a hui hou!
Ryan DavisUnited States
Rob was an amazing guide. He is very knowledgeable and the information he provided on the history and happenings on the big island were very educational. We ranged in age from 55 to 80 and he accommodated everyone and our individual abilities. He even made some excellent suggestions for our next days activities that were very helpful to us. Thanks Rob, for a wonderful day.
TOUR GUIDE RESPONSE: That beach is a great spot. Keep it quiet we don't want everyone on it. Mahalo Rob
Suzy AllenUnited States
Rob was Fabulous! He was knowledgeable and fun - took us absolutely EVERYWHERE!! One of the most comfortable rides we've had in a while! Got to see everything we had hoped for in style!
TOUR GUIDE RESPONSE: Mahalo Suzy a real pleasure showing you the North East Coast of the Big Island today. Please contact me about the pictures and an update on Fanning island. All the best Rob
Kristin BrockshusUnited States
TOUR GUIDE RESPONSE: Aloha, thank you Kristin!
Jieun NewlandUnited States
We had a fabulous day with Rob's guidance. He was very knowledgeable and showed us some fascinating part of Big Island. I will treasure the moment as we walked on brand new black sand beach. Also, There are so many great pictures to keep us great memory.
TOUR GUIDE RESPONSE: It was a pleasure showing you the 2018 Eruption site and the Volcano.
KIm HartUnited States
Grace AustinUnited States
TOUR GUIDE RESPONSE: Mahalo Grace hope you liked the Pictures, loved the Hula pics. Come back and see us on the Big Island soon.