Rachael ScherUnited States
Such a lively and animated guide. Very fun from the first moment. Animated to the younger ones in our group. She mixed fun things with factual things and kept it light and fun! Would absolutely recommend
Preston John MurphyUnited States
Justin DunieUnited States
One word **EXTRAORDINARY** Extremely accommodating, customer-centric, knowledgeable and all around superb! Giovanna is a gem and went out of her way to ensure we had the best possible experience in Venice even in the middle of a terrible heatwave. Highly recommend! Thanks, Deb and Justin Dunie
Matthias JaffeUnited States
Giovnna was great communicating ahead of the day of the tour, punctual in receiving us and energetic and full of enthusiasm in her guiding
Hal KellyUnited States
Sheilagh GerberUnited States
We loved our time with Giovanna. She's extremely personable, knowledgeable, and worked with our preferences. She met us at the AIRBNB we were staying and showed us the Venice only the locals know. We couldn't have had a better experience. She shared with us so many interesting facts about the Venezian people and their culture, taught us how to manage the vaporetto while we waited, and explained all the Cicchetti options which was a little confusing for non-Italian speakers. Worth every euro!!
David N.United States
Great day with Giovanna. Very knowledgeable about the local Venice history. She made the tour fun. Also had a good time in Murano. Would definitely recommend.
Jeff JohnsonUnited States
Four of us spent the entire day with the charming and extremely knowledgeable Giovanna in a custom orientation tour of Venice. While we had a predetermined itinerary, Giovanna added some wonderful additions that really gave us a good sense of this beautiful city. She also helped us with practical matters and went out of her way to assist us with some other reservations that we wanted to do. I cannot recommend her enough and our enjoyment of Venice was so enhanced by her time with us.
Huw PritchardUnited Kingdom
Rosalie ChamberlainUnited States
Ruth FlackUnited Kingdom
Giovanna was simply brilliant as a guide to Venice. Being Venetian her knowledge of the area and its history is fascinating. I booked Giovanna for three days (a few hours each day) to show myself and my mother around, it was worth every penny! She is fabulous, her spoken English is the best and she has a great sense of humour. I would highly recommend her.
Richard HochhauserUnited States
Fabulous Murano experience
Barbara LeeUnited States
Our family group of 4 enjoyed our tour of Doge's Palace, Saint Mark's Basilica, and some back streets of Venice with Giovanna. She is an especially well-educated tour guide with a very sweet personality.
Teresa RobertsonUnited States
Giovanna did a great job showing our group of 8 around Venice. The rain didn't slow her down! We covered so much of the city. She gave us great tips on what to do and where to eat the next day. The warning about the Acqua Alta the next morning was very helpful. Thank you for your tour.
Pete BergmannUnited States
Giovanna was simply the best! "An Unforgettable Day - Venice and Murano" is the perfect description for our tour. Giovanna was enthusiastic, engaging and extremely knowledgable. She led our group at an enjoyable pace, guiding us through the use of the water bus system, exploring both the iconic attractions as well as the back streets of Venice. We took 5 yours tours in Italy, all from Fluent English tour guides and Giovanna was the most fluent. Even got a deal on Murano glass because of her connection
Karen Burgess-KohnUnited States
Giovanna was such a delightful and knowledgeable person and helped us negotiate what we wanted to see in Venice during the short time our ship was docked there. I appreciated her willingness to meet us at the ship and take us back there rather than having us find our own way to the Grand Canal.
Ekaterina AronovUnited States
Elizabeth HosmerUnited States
Giovanna was very flexible, allowing us to customize our tour to fit our time constraints. We learned so much from her - the history of Venice, the construction methods, and the best day to buy fish at the market. We walked through streets off the beaten path, seeing the true Venice that we never would have seen without a local guide. Her knowledge of Venice is extensive, and her enthusiasm is contagious. I would take another tour with Giovanna without hesitation.
Branko GegichUnited States
Giovanna was everything we had hoped for as our Venice guide. Her local knowledge and historical descriptions were incredible. She was very accommodating to us in adapting our tour to our interests. By the end of our tour, she was our "friend" as much as our guide. I would definitely refer her to anyone who is visiting Venice.
Cathy A HurleyUnited States
We Adored Giovanna from the moment we met her. She is intelligent, energetic, and lots of fun. She knows every inch of Venice. Our entire day was as close to magical as a day can get. Giovanna has great knowledge of art and history which she studied at University. She taught us so much about buildings and places we were seeing. She was able to take us to less touristy areas of Venice which was a delight. We hope to return to Venice to take more tours with Giovanna. Much Love to you! Cathy & Murray
John SofleyUnited States
Giovanna was a excellent guide. She was very informative as she guided us around the City. We had a group of four and she took time to talk with everyone and find out their interests. Her personality was bubbly and her knowledge of Venice seemed unending. She showed us not only the sites you would expect, but also showed us sites that are not in the "tourist" areas. She even took the time at end of tour to make sure we knew where and how to get to the train station for our departure. Just excellent.
Judy KlinkUnited States
Herbert KorossMiami, FLORIDA, United States
Very accommodating; English was great!
Ronald FriedmanUnited States
Giovanna was great. She was flexible when the day was too warm to do a lot of walking and when some of us had some walking limitations. She was knowledgeable and helpful. Her English is very good. The only thing I would have done differently if I had known would have been to book through the Jewish Museum in advance to see the synagogues.
Marleen ChanSan Jose, CA, United States
Giovanni is one of the best tour guides we ever had. She is very helpful, knowledgeable and has a great personality.
Bruce BowdenUnited States
Giovanna is a lovely person and has very good and detailed knowledge of Venetian history and architecture. She had nice connections to skip lines and access preferred seats at the Murano glassmaker. The only small complaints that took us from 5 to 4 were a bit of an unstructured approach to the way she presented information, and a little too long spent at one of our stops (the Doge's palace). But we are picky...and would definitely recommend her!
Dania SaavedraUnited States
Of the many tours by locals taken, this was the first time I was truly disappointed. While Giovanna was on time and polite, the tour of St Mark's Basilica left much to be desired. Just 10 minutes and inside she just pointed out that the mosaics were 24 karat gold plated, that the floor was caving in and to the tomb. We walked the backstreets, to rialto and to the top of the new mall - again with little commentary. We didn't get a lot considering the price of the tour. Not informative.
Susan AdamsUnited States
She was an amazing tour guide .We would highly recommend her! We had a diverse group (Elderly,disabled,young child and 2 adults) She was able to accommodate and educate us with ease on the wonders of Venice. She went above and beyond by suggesting other sights and activities for us to do. Given her vast knowledge of the history of Venice she never let us feel intimidated with our questions big or small.
Giovanna was an excellent guide. Her English was excellent and her local knowledge of Venice was so helpful. She made the tour interesting for our 2 kids as well as she is so expressive. She was highly flexible and customized our experience.
Giovanna was extremely knowledgeable and was able to guide us through everything with extreme professionalism even in the extreme heat. I recommend her to anyone who wants a REAL tour guide.
Laura LipsonUnited States
Giovanna was fantanstic. My kids and I thoroughly enjoyed our time with her. She has a wealth of information and told it like a story. She also shifted our original plan with ease when I wanted to see another area. I would recommend her highly.
Stacey P HamburgUnited States
Tricia BuddUniversity Place, WA, United States
We had a fabulous tour with Giovanna! She is very engaging; personable and fun to spend time with. She is knowledgeable, speaks excellent English, and provided us with excellent suggestions of additional things to see and do while in Venice. We would most definitely recommend a tour with her!!! The Budd Family
Adrienne R.United States
We had a fabulous day with Giovanna. She had a great energy and was highly knowledgable about everywhere we went. She was able to customize our experience and show us parts of the city that few tourists visit. We were able to see all the places we wanted to see and was able to learn so much thanks to Giovanna.
Anu SubramanianUnited States
What a fantastic guide! Giovanna is super-helpful, patient, and thoroughly knowledgeable about Venice. She elevated Venice to a higher level of appreciation for us, putting together a great itinerary to cover our long wishlist of attractions. We got to learn not just the history of the sites but also how the city works behind the scenes. Giovanna taught us how to navigate the city and the boat schedules, and even helped us book our our gondola ride and airport ride for the next day. Grazie Giovanna!
Raphael R.United States
Giovanna was the best. We hired quite a few guides on our Italian trip and out of all - Giovanna stood out. We were a big group with 4 kids and Giovanna did well with them as well. Thank you. Better yet: Grazie Mille.
Martin StilesNew Zealand
Thanks for orientating us to Venice. The tip to go up to Tedeschi roof was an excellent one.
Jess GellerUnited States
Giovanna was an excellent tour guide! She met as at cruise ship pier right on time. We had a leisurely walk through Jewish Ghetto and a couple of other neighborhoods. Giovanna was knowledgeable and easy to listen to as she explained some of the uniqueness of Venice. It is always best to see a city through the eyes of a local.
Robyn LandowUnited States
Giovanna was amazing. Her knowledge of history, art, and culture was quite impressive, and she is a pleasure to learn from. She was also so helpful with planning the rest of our time in Venice as well as restaurant recommendations.
Robert PulciniUnited States
Giovanna was great. The depth of her knowledge of Venice is vast. There were 8 of us and she could answer all of our questions along the way (even the weird ones I had about infrastructure). More importantly though is that she showed us many wonderful things that we wouldn't have seen without her. Thanks Giovanna!
Clay SandefurUnited States
Giovanna's ability to interweave history with personal tales of the characters of Venice kept us entertained, engaged and longing for more after our 4 hour tour of Saint Mark's Square with her. Touring Doge's Palace was definitely the highlight of our time in Venice because of Giovanna's attention to details, stories, and immense knowledge that captivated both adults and children. Her communication of history transported us back in time to the glory years of Venice. Simply an outstanding guide and tour.
Thank you so much Giovanna. We had such a wonderful day. Your friendly smile greeted us & immediately made us feel comfortable. It was just as if we were being introduced to a new destination but someone in our family. The local knowledge was amazing. Grazie, Grazie Giovanna
Roy DotsonTexas, 77094, United States
Giovanna was extremely helpful, informative, & energetic. She not only planned tour as we discussed, but made changes to accommodate our needs. She was funny, personable, and made our Venice tour a real treat. She went out of her way to insure we were happy. You can not go wrong Booking any of her tours.I Roy Dotson Houston, Texas
Rodney McCallaUnited States
I wish there were 10 stars we could use to rate Giovanna. We are a large family of 6, with children aged 9-19, and Giovanna did an amazing job keeping everyone engaged. She was wonderful with the children and a pure joy to be around. She made our visit to Venezia an experience we will never forget!
Anne SimonUnited States
Even though we were exhausted Giovanna provided us with a wonderful tour our first afternoon in Venice. She gave us enough information considering how tired we were, and took us on a fantastic tour of Murano and the Jewish Ghetto.
Dawn ResanovichUnited States
Giovanna was our guide and we really enjoyed being with her. She was very nice, spoke English well and really had so much information to share with us. We started the day at Murano to see a master glass maker and it was fantastic. Then we went to Venice and seeing and learning about Rialto Bridge, St makes square, Doges Palace, St. Marks Campanile, Bridge of Sighs and so much more. I know there were quite a few of us taking notes. Overall our day was awesome and I recommend Giovanna as a guide.
Perfekter Einstieg. Giovanna stellt sich super auf ihre Kunden ein. Gut verständliches Englisch. Hat Spaß gemacht.
Elaine GibsonUnited Kingdom
Giovanna was a delightful guide from the moment we met her. She was very attentive to Michael's needs as a wheelchair user, Giovanna pushed the wheelchair for us. Giovanna combined her wide ranging knowledge of Venice with humour and pleasant conversation throughout a comprehensive tour of the Rialto , St Mark's and the Grand Canal , she also arranged and accompanied me on a Gondola ride. We are left with great memories, we can not praise her enough - a perfect guide, ambassador and hostess. Elaine
Grettel PerriconeUnited States
This was our favorite activity so far. GIovanna, our local guide, met ALL our expectations and surpassed them. She planned a tour for us that not only included the major sites, she threw in some amazing surprises that left us in awe. If you book Giovanna for this tour, you are in for an amazing experience in Murano. GIovanna, thank you for an amazing time...we will not forget you or Murano!!!!!!!
Giovanna took us on a great walking tour of Venice today! She really made it a personal experience. She knows so much about the history and architecture of the city. She took us to Piazza San Marco, but she also took us to areas that tourists do not normally see. Even though the weather was not the greatest, she made our tour a great one! We highly recommend to use Giovanna for a tour of Venice!
Mark GeachUnited States
Giovanna was well worth the trip she had planned for us. She Asked us what we would like to do and what we wanted to see. She also made suggestions. Sure glad we used her services because she took us to areas that we had not seen in our previous tour and told us about various items that we also did not know before. She spent more time with us than was required and took us to shops that offered better items that my wife was looking for. You must consider her for your next tour of the Venice area!
Giovanna is a delightful, and always smiling guide. We spent a wonderful day with Giovanna exploring Venice- it's carnival so the crowds were crazy- she was fabulous and showed us the main sites and then whisked is away to quieter areas as requested!! She was flexible, knowledgeable, fun and charming- highly recommend this lovely guide in Venice!!
Bonnie BoydUnited States
Giovanna was a delight! She took us where we wanted to go and was just a lot of fun. She's so well educated and shared her knowledge in such a nice way!
Dara HensleyUnited States
Giovanna guided our party of eight seasoned travelers on an off-the-beaten-track type of walking tour through Venice that was unique, informative, and fun. Her knowledgeable self and delightful personality made our time valuable and pleasant. I highly recommend her!
On a recent trip to Venice we had the pleasure of being guided by Giovanna G. Of course we did all the tourist sites but she also took us to parts of the city where there were not so many tourists. She is very knowledgeable, and delightful to spend time with. The only thing I would suggest is if you want to visit the Jewish Ghetto don't do it on the same day as a city tour, as Giavanna suggested but we didn't listen! It needs its own time, not rushed. Giavanna is a great guide, we loved our day.
Jane MannUnited Kingdom
Absolutely Amazing! Giovanna is a kind, considerate guide who really loves Venice. We thoroughly enjoyed our day with her. Thank you Giovanna
Heather BriggsUnited States
Giovanna was terrific! She accommodated our change of schedule and was so gracious to our small group. She shared her knowledge and love of Venice and took us to parts we never would have seen. She's the best!
Camelia AllenAurora, CO, United States
We had a wonderful day with Giovanna. She really knew the area well. She has a delightful spirit, and was able to educate us about the area we are staying in and also about Venice. Really enjoyed exploring Murano island and seeing the beautiful.
Brian D.University Park, MDM, United States
Giovanna provided great assistance and was very accommodating in adapting to the unusual requirements for our visit, which included selection of ideal filming location and translation services.
Connie KnapperUnited States
Excellent, excellent, excellent!!! Giovanna went above and beyond my expectations. Hard for us to let her return home at the end of the tour. We just wanted her to keep her wonderful sense of humor and entertaining stories close the entire trip. Thanks Giovanna.
Miles MossUnited States
Annie HallUnited States
Therese S HesserUnited States
Giovanna is a 10 out of 5 - fantastic knowledgable guide.
Michael ReimanPlano, TX, United States
Giovanna was an excellent local tour guide. She is knowledgeable about the region and history. She was patient with us, taking time for a few side trips to the fish market and the view from the top of the Fondaco dei Tedeschi and helping with my Italian. Giovanna extended the tour for us while we selected and negotiated some custom glassware in Murano.
Carol DevereauxUnited States
Michael CainUnited States
We really liked Giovanna. She met us at the train station and helped us to our hotel. The visit to Murano was a highlight. She met all our needs for the tour and are very satisfied.
Deena AzaroffUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Benjamin LiptonUnited States
Giovanna is a lovely, informative, engaging and generous guide. She gave us an excellent orientation to Venice and was available and enthusiastic in answering our questions about this great city.
Christine A.North Tamborine, QLD, Australia
We had a great day. Giovanna was so friendly (and patient with children). So glad we booked a private tour and with Giovanna as our guide.
Lana PabisUnited States
Giovanna was a great guide - very friendly and informative. She interacted well with our kids (13 and 15) well too. We were able to really get a feel for Venice through the boat and walking tour. Given that we only had one day in Venice, this tour was perfect.
Rebecca BaergenUnited States
Giovanna met us at our hotel and gave us a personalized tour of Venice and Murano Island. It was extremely hot that day and she was very accommodating in trying to keep us in cooler areas and in the shade. We had a pleasant tour of parts of Venice before going to Murano island where we had an awesome experience with watching the masters in glass art. We had a really wonderful day and I would recommend her as a tour guide with enthusiasm and without reservation.
Gloria D.United States
Robyn WeinerUnited States
Giovanna gave us a great overview of the Jewish life in Venice. We visited the old ghetto and enjoyed sampling bakery treats, learning about the history, and shopping at the David Store. Giovanna also took us to a roof top so we could see a beautiful view of Venice and we visited the fish market. This tour and Giovanna far exceeded our expectations. She has such a great personality and is so knowledgeable and was willing to answer any questions we had. We definitely recommend this tour and Giovanna.
Robyn WeinerUnited States
This was our first time using Tours By Locals and we were so thrilled with the experience and Giovanna! She met us promptly at our hotel and escorted us to Murano. We visited a glass blowing factory and learned about the process and the town. She was so knowledgeable, articulate, and personable. We had such a great afternoon and enthusiastically recommend her.
Robert SchmauderUnited States
Catherine WeisenburgerUnited States
At the last minute a friend asked to join what was to be a solo tour and Giovanna accepted the change with open arms. From the first moment Giovanna was enthusiastic, charming and fun. While our tour of the Jewish quarter was informative, and she was able to answer all of our questions thoroughly and thoughtfully, we learned so much more. As we stepped on to the water taxis she was giving us tidbits about the life of the Venetians, pointing out objects, words... Lovely young lady with wonderful English
Raymond D.United States
Giovanna was brilliant at guiding us around murano keeping us informed and entertained...she went out of her way to bring us to a gallery we were trying to find and even stayed to help with translation ....she went over and beyond in helping us
Erik LetkoUnited States
Giovanna met us (family of 4) early in the morning and, from the moment our tour started, she filled us with fascinating information about Venice, its history, culture, people, geography, future. Her knowledge seemed endless as was her energy. Per our request, we were able to experience much of Venice without ever getting caught up in the Venice-tourist crowds. Traveling for us is about exploring, and Giovanna allowed us to discover Venice in a way most never will.
Giovanna's a lovely guide who helped my family of 5 become a little more acquainted with Venice. It was interesting to see glass blowing and I'm glad we had a local to walk us through it, preventing us falling into any tourist traps.. (Beware the hard sell by the glass merchant who guides you through the glass blowing). Giovanna's knowledge of the local fish at the massive fish market was impressive. I highly recommend to do this on your first few days in Venice.
Karen LavallenUnited States
Getting outside the city was a great way to see the other side of Venice and Giavanna was a perfect tour guide. Not only was she knowledgeable, but extremely friendly and helpful in answering all of our numerous questions about the history of the area. Our stop at the Salvan family winery was the best part of the day with amazing wine and even better conversation.
Audrey TheisUnited States
This tour is outstanding! It's the best of both worlds - using public transport so the cost is lower than by private boat, but with a very experienced guide so you get a private tour of this special island. Giovanna was very accommodating to my 11 year-old granddaughter, and created many fun experiences for her - like going to a local grocery store to be able to buy a special candy not available in the U.S. I highly recommend this tour and special guide.
Ronnie SichelUnited States
Derek P.United States
Michele Suito-OliveraWeston, United States
We had a nice tour with Giovanna. The city is breathtaking, beautiful and a must see. We had taken another tour before meeting with Giovanna so we were a bit tired and the walking is plenty! Still we enjoyed the stories. Thank you!
Alexander GelfenUnited States
Great knowledge of Venice history and Jewish history in Venice. Great personality!
Gregory LiebeUnited States
Giovanna did a wonderful job on our Venice tour. My family and I were not at peak energy levels due to travel, but Giovanna worked hard to get us through the tour and help us see the parts of Venice we would have had great difficulty dealing with on our own. It was very clear she had a great knowledge of the history and context for the tour stops and was also quite helpful with recommending other must-sees on the rest of our stay in Venice.
Naima SommersUnited States
Wet sweet lady. We enjoyed our time with her.
Andra MaldovanDALLAS, TEXAS, United States
Awesome day! Beautiful architecture, landscape and amazing wines. Thank you for a wonderful experience.
Excellent, knowledgeable, accommodating, with good style. She did understand our needs and showed us hidden gems. Highly recommend.
Sam PincusLas vegas, NV, United States
loved Burano. had a very good time. Again Giovanna was very knowledgeable, well organized and personable. Murano was OK. We have see lots of glass-blowing demonstrations before so it wasn't too special for us.
Sam PincusLas vegas, NV, United States
lots of walking but we saw the major "must see" things in Venice. Giovanna was excellent... well organized, spoke English well, VERY knowledgeable and personable.
Giovanna has been like a good friend to us. We spent with her the most amazing 6 hours in Venice. She was very accommodating and flexible with her tour. She knows her city and she knows how to convey this knowledge to her visitors. She was like a good friend whom one hasn't seen in a while and then met up with in one of the most original cities in Italy. She was a pleasure to be around.
She did a wonderful job on our tour of Venice, Italy. Very knowledgeable, personable, accommodating and flexible.
Jonathon YounkerUnited States
Giovanna was great! Our tour was informative & tailored to our desire to see the "other side of Venice". We recommend her highly. She is very knowledgeable about Venice, its history, art & architecture, & related that knowledge to us with great aplomb.
Nicole DreonUnited States
My friend and I met up with Giovanna our first morning in Venice and she really made our stay in Venice special. We learned so much about the history of Venice, interesting tidbits about Italians (like how competitive they are with the French about wine and soccer), and she showed us some great little places to eat and have a glass of wine that we never would have found on our own. It was such a pleasure to get to know Giovanna. She delivered so much great info in a fun light way. I strongly recommend her
Peggy CannonUnited States
Darryn WolffSan Francisco, CA, United States
Words to describe Giovanna: prepared, knowledgeable, informative, patient, accommodating, and all around a wonderful person. If you're going to Venice use her. You won't regret it. We had 3 separate tours with her and wish we had more. Thanks for everything Giovanna.
Darryn WolffSan Francisco, CA, United States
She was amazing and we throughly enjoyed our tour!!
Darryn WolffSan Francisco, CA, United States