Candice ChenUnited States
Arti was one of the top highlights of our trip to Tokyo. This was our second trip in Tokyo. Our first trip, we did a tour with Chris Rowthorn tours and the tour with Arti was equal in quality. He was extremely accommodating to our group's needs. We had a fairly large group of 7 people. He customized the itinerary to our interests and was flexible about adapting to us throughout the tour. We never felt rushed yet we learned so much. Thank you arti for being an awesome host!
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’ll make my further efforts to improve my tours.
Matthew LeporeUnited States
Nice tour with Akira. He is very flexible and accommodated our desire to see things off the beaten path. He showed us very interesting areas and is extremely knowledgeable about the region. We enjoyed it very much.
TOUR GUIDE RESPONSE: Thank you for your favorable comments. I will continue to improve my service even further.
Jenny CordinaUnited States
Thank you for a wonderful tour! Mr. Akira was a fantastic tour guide. He focused our tour on the things that we were most interested in and was very accommodating of our requests. He has a deep understanding of the culture and history of the area and we also learned a lot through the tour.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’ll make my effort further to suggest my guest travelers on related issues.
Georgios KorniotisUnited States
Great experience, knowledgeable and attentive guide, visited abc walked on ancient route 1. I highly recommend it
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’ll make my best to improve my tours even better.
Dave GoldhirschUnited States
Joseph RomanoUnited States
Very knowledgeable. Had a great day.
TOUR GUIDE RESPONSE: Thank you for your favorable comments. I will make my future tours even better.
Arti was very helpful in meeting and escorting us through the labyrinth of the Tokyo rail system. We enjoyed a very informative tour that included all the famous sights of Nikko and a very good noodle lunch.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will make more effort to fill the missing star.
A second day of touring and even better than the first. Personable, professional, knowledgeable and easy to spend the many hours together.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’m also happy to see you all folks happy. I’ll make my best to make my tours even better.
Highly personable, knowledgeable and professional. The walking tour was excellent, and we look forward to our next time together, for a full day tour of Tokyo.
We enjoyed our tour with Akira...he was very pleasant, knowledgeable and accommodating. We visited sites as variable as Shrines , Temples and the craziness of Takeshita Street in Harajuko and he had stories and historical anecdotes for all. Highly recommend.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I was a little concerned about your jet lag but am glad that you enjoyed the tour.
Kathleen MitchellUnited States
Akira (Arti) was a wonderful guide and we learned so much about the Hakone area. We enjoyed the spectacular scenery and our walk through "Highway One" with its rich history and beauty. Our group was diverse, so pleasing all of us was not easy! We had a great experience - thank you Akira and Tours by Locals!!
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’ll make maximum effort to improve my tours even further.
Joseph RosadoUnited States
Arti was quite knowledgeable. The tour was fair, with the exception of the WW II museum. Paying for taxis and his entrance fee to the Guest House, which he indicated was usual and customary, however, our experience with TBL is that most of the tourist attractions provide free entrance to legal tour guides. The use of taxis was a necessary evil during the day due to the extreme heat and short times between activities, but taxis in Tokyo are not inexpensive and at times the train could have been an option.
TOUR GUIDE RESPONSE: Thank you for your comments. I should have informed you about all my admission fees specifically. Because the visiting spots depend on various conditions of the day, it’s not fair to include them in the tour price. The use of taxis was inevitable in the climate and to cover all the spots you wished, but I should have discussed the itinerary more in detail and specifically before the tour. All the spots we visited are a bit of walk from their nearest station so we had to do so.
Arti was very helpful and showed us the best of Hakone.
TOUR GUIDE RESPONSE: Muchas gracias por su comentario muy amable. Hare mis esfuerzo maximo para mejorar mis tours.
Lisa Otsuki-BallUnited States
Aki went out of his way to accommodate my odd group and the terribly hot weather!
Jane TesoroUnited States
We really enjoyed this tour. It is very educational and interesting. Mr. Akira is so knowledgeable about Japanese history of trains and was an enthusiastic guide. He was also very flexible and able to get us on the bullet train going back to Tokyo. It was a very enjoyable tour. Highly recommended!!
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will continuously make efforts to make my tours even better.
Melinda AlsheikhaUnited States
Arti was knowledgeable, patient and very kind. He tirelessly moved us around Tokyo in a day. He taught us about Japan, Japanese culture and history. We are grateful for the day we spent with him. Tokyo is an amazing city not to be left to the novice on day one. Domo Arigato Arti for sharing your Tokyo with us.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. It was just too short to show you around the town. Maybe you could have some more time in Tokyo.
Alphonse DellisolaUnited States
We had a great tour with Akira (Arti) throughout Tokyo. He planned our itinerary perfectly and incorporated all the sights we wanted to see. He is very knowledgeable and friendly and speaks perfect English!
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I’ll make my tours even better.
Rosanne SugayUnited States
Stephanie CavinessUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Arnold Vander BokJapan
This tour was exceptional because of the guide and the cloudless views of Mt. Fuji. Akira was very helpful in planning the start and end of our trip with him. Knowledgeable and easy to understand. Great tour guide.
Dale SchwartzUnited States
We used Akira San in our full day tour of Mt Fuji yesterday. He met us again at the Conrad Hilton Hotel in Tokyo when we returned from Mt. Fuji. We did an afternoon tour of Tokyo. He planned our tour so we would not be duplicating an all day tour we will be getting as part of our cruise tomorrow. Akira is a wonderful msn and a fabulous tour guide. His English is perfect, as he lived in the USA for a number of years. You could not possibly find a nicer or more knowledgeable guide than Akira!
TOUR GUIDE RESPONSE: Thank you very much for your more than favorable comments. I will make my maximum effort to improve my service to entertain the travelers in the future.
Dale SchwartzUnited States
We use Tours by Locals all over the world, but today's tour to Mt. Fuji in Japan was one of the very best. Our guide, Akira ("Arty") was fantastic—great English; highly knowledgeable; really nice; and very accommodating. We highly recommend him to anyone visiting Tokyo or Fuji.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will improve my tours even further.
Die Tour war ausgesprochen gut und informativ. Guide war sachkundig und ging sehr auf unsere Wünsche ein. Das können wir allerdings über die entwickelnde Company nicht sagen.
TOUR GUIDE RESPONSE: Danke sehr schoehn fuer ihren guten kommentar. Ich werde meinem tours weiter verbessern.
TOURSBYLOCALS RESPONSE: Thank you for your wonderful comments; our guide Akira is a truly valued partner for ToursByLocals. And I am glad to confirm that ToursByLocals offers a Multi-party payment facility and so please just let us know in the future and we will always be happy to arrange for members of the group to pay separately if they wish.
We had a great day with Akira. His English is exceptional, and he's a mine of information. He met us at Odowara station and we did the Hakone Freepass route then back to Odawara. Allowances were made for the older couple travelling in our group and they were most appreciative. We covered a lot in one day and at times it was a little rushed, but that was to keep to transport timetables. We highly recommend Akira as a guide.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will make further efforts to improve my tours.
Hugh G.United Kingdom
Akira was punctual, thoroughly reliable and flexible in adapting to our needs and suggestions. His Sumo stable tour was exactly as described and completely met - or even surpassed - our expectations. He enabled us to have two seats/stools in the stable which was a massive improvement on sitting on the floor. A fabulous experience!
TOUR GUIDE RESPONSE: Thank you for your favorable comments. I’m glad to hear that you were happy with my short tour.
Sharon DrakefordUnited States
Delightful guide with perfect English. Arti was aware and very respectful of my walking limitations. He is knowledgeable and I would highly recommend him.
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will make further more efforts to make my clients feel comfortable.
Kian JekUnited States
TOUR GUIDE RESPONSE: Thank you very much for your favorable rating. Please do come back to Japan, soon. Arti
Dorit GoldsteinUnited States
TOUR GUIDE RESPONSE: Thank you very much for your favorable comments. I will improve my service even better.
Laurence I.United States
TOUR GUIDE RESPONSE: Thank you very much for your favorable rating. I’m expecting to see you again in Japan.
Carlos MunozUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer if there was anything our guide, or ToursByLocals, could have done differently to have made this tour a 5-Star experience.