Samantha BuchananUnited States
My family of 5 LOVED Naomi! She listened to what our desires were to experience in PR and exceeded them! We wanted to see PR like a local, not a tourist. We swam in a natural swimming hole in the lush green rain forest, ate with the locals and then did the Old San Juan tour. We spent the whole day together and it was the highlight of our 10 day trip that included the Virgin Islands. We will be back to PR for sure!
Richard PorterUnited States
Bubbling personality. Good information. Not uncomfortable handling questions like politics and corruption. Lots of recommendations on where to eat and what to see.
Christian HooverUnited States
Naomi was so great! She was on time, very friendly, easy to communicate with and knowledgeable of the area and its history. She was so kind to our toddler that was traveling with us, he absolutely adored her. The tour didn't feel rushed or anything. We were able to go at a comfortable pace for having a toddler with us. Highly recommend her to future travelers.
Jyoti PatelUnited States
I recommend using Naomi for a walking tour a old San Juan. Her English is easy to understand, she is knowledgeable, and made the tour interesting for my family of 5, which includes 3 children over the age of 20.
Shauna HaroonUnited States
What an incredible smart young lady!! She withstood my 3 kids throughout the tour while educating us and being patient. She knows her stuff !!! I really appreciate her and on a side note I fully trusted her to give me and my husband a nite to our self the following day((hint hint). Thx h and I am sure we shall meet again ☺️☺️
Jessica LussierUnited States
Great idea for anyone looking into getting more out of your trip to Old San Juan. Naomi was fantastic and kept the attention of our whole group. I've had several visits to Old San Juan but never has such cultural experience and learned much more about the history here. Five stars!
Susannah CowartUnited States
So much fun! Naomi exceeded our expectations and went above and beyond to make the tour surprisingly educational and entertaining. The only downside is that it was too short. Will definitely be back and schedule more time!
Matt LieningUnited States
Naomi was fantastic! Fun, interesting, and really engaging with the whole family. She knew her stuff and really welcomed questions and interaction with our family. Before the tour started she advised us where to park and meet, and after the tour she left us with some good restaurant and shopping suggestions, and told us to contact her if we had any follow up questions during our stay in Puerto Rico. It was a great session and well worth the investment (both time and money)!
McKenzie MontgomeryUnited States
I booked this tour for my mom and I on our cruise stop to San Juan, and it was amazing! Naomi did a great job! She gave clear instructions morning of the tour for where she would meet us by the cruise port. She was extremely knowledgeable about San Juan's history and culture, and she made the tour fun! We basically walked all of Old San Juan. She recommended a great pastry shop and lunch spot for authentic Puerto Rican food. I would absolutely recommend her. We had a great time!
Timur BerdibekovUnited States
Naomi is a wonderful guide, and is great with adults and teens. Our group found Naomi's tour of Old San Juan very informative and unique. The tour was also useful as it helped us on our own unstructured walk through Old San Juan at a later date. Naomi is a great communicator, and was very accommodating with our group. Naomi's passion for history is evident in the high quality of the tour, and we are thankful to have spent an afternoon with Naomi.
Amanda MurrayUnited States
I wish I could give 10 stars out of 5! Yes, Naomi is just that amazing!! I felt like I was hanging out with an old friend and not just a tour guide. Due to my needs and special interests, I had two customized tours with Naomi on two separate days. She listened to my desires and interests, responded enthusiastically, and came up with itineraries that included as much as she could in each day. She might not respond right away because she is very busy, but TRUST ME, she is well worth the wait!!
Naomi came with a driver Jorge. Their command of the English language was impeccable. Both were very knowledgeable about the island and they were very flexible. We visited many historic sites. They took us to where we wanted to go and and we had a glimpse about the island, their people, culture and food. We ended up at a local restaurant where the food was very good. We recommend Naomi P. very highly. She's friendly and engaging. You will not be disappointed.
Roy Klotz Jr., MDUnited States
Sylvia HansenUnited States
Naomi was an awesome guide! You can tell she loves her city as she is very passionate about it! She is extremely friendly and knowledgeable! Very accommodating too! You'll have a great time with Naomi and learn a lot about the beautiful town of San Juan PR! Don't hesitate! She is worth it!
Adam SchwartzbergUnited States
Naomi was a great guide. She spent a lot of time with us and even helped us plan the rest of our stay. She was extremely knowledgeable and picked extremely interesting sights to show us. If she wasn't leaving town tomorrow we would have gone on another tour with her! Thanks, Naomi!
Joseph P.Fishers, IN, United States
We found Naomi to be a charming, enthusiastic guide of old San Juan. She was very knowledgeable about the art, and history of the area. Several of our party are history buffs and she answered all the questions that we asked. One of our party was an eleven-year-old and she was great at finding things of interest for him along the way. She was very thoughtful of one of our group who has some mobility issues. She had great recommendations for lunch, and then shopping and rum tasting after our tour ended.
John FlemingUnited States
Naomi is a first rate tour guide and person. She took us to places (like Ponce de Leon's first home and fort in PR). But the 'piece de resistance' was a visit and personal tour of the studio of Loiza Aldea's premier artist and Rennaisance Man, Samuel Lind. That alone made our entire trip worthwhile. Naomi is a lovely and personable woman, filled with knowledge and anecdotes of her beautiful island. She earned our very highest rating!!
Although Old San Juan is quite lovely and interesting, much of our tour took us through urban sprawl which, I suppose, also gives a picture of Puerto Rico. We were seven passengers. The commentary both by Naomi and the driver was interesting,but much of it was lost because the volume was too soft to carry throughout the minibus. Still this was a good way to see the city for those with mobility issues. If that is not a factor, then more walking in San Juan would be good.
TOURSBYLOCALS RESPONSE: ToursByLocals are committed to quality customer experiences and take all feedback seriously. We appreciate any learning opportunity to improve tour experiences and we are grateful for this valuable feedback. A credit has been provided to apologize for the lack of volume during this tour.
Patricia SmithUnited States
Eight of us from 5 years to 74 years...Naomi kept us all interested and entertained. It was a very busy Saturday and we loved all the life and activity in the old city. I would highly recommend Naomi...she is full of life and fun but knows her stuff too!!!
Andrea AlexanderUnited States
Highly recommend Naomi and tours by locals. Its a great experience from booking the tour right to the end. Love the personal attention. Naomi even recommended restaurants and other things to do before we meet.
James FazioUnited States
Naomi was very friendly, knowledgeable, and enthusiastic about her home town. We all enjoyed here tour of old San Juan and were provided a lot of information about the city history, modern politics, as well as descriptions of many of the buildings in Old Town. She also recommended good places to shop and eat. The only disappointment was that we would love to have spent several more hours with our wonderful guide.
Loida LevyUnited States
Naomi is amazing, knowledgeable and made our day fun.
Rory GancarzUnited States
This tour with Naomi was awesome! She was friendly, on-time and super-knowledgable on the history of the area, pointing out many places I wouldn't have found on my own. Great job, great tour, thanks Naomi! -Rory
Michael QuigleyUnited Kingdom
Naomi is an excellent guide. She listened when we explained our requirements and preferences, and gave us a tour that perfectly matched our needs - including speaking Spanish the whole time, to give us practice ! She's a very warm person and felt more like a friend than a guide. We enjoyed talking to her about the current politics, education and culture of Puerto Rico.
Jeremy W.United States
Naomi met us near the cruise ship pier and we immediately began our walking tour. She was very energetic and easy to talk to. We knew we would love her when she revealed herself to be a diehard Miyazaki and Ghibli Fan. She has plenty of historical knowledge to impress you. She showed my wife where to get some great Puerto Rican Coffee for gifts and showed us where to get the best local chocolate too. At the end of the tour, she dropped us off at a great restaurant. Perfect Guide!
Thank you Tours By Locals for connecting us with Naomi! when our guide was unable to meet us. She was knowledgeable, courteous, prompt and funny. A real pleasure. Have no idea how she can maintain all that information! We will definitely look her up next year when we are back in San Juan.
James LongUnited States
We were a group of 10 over 60 active cruisers and our tour with Naomi exceeded our expectations- her communication with us by email and cell phone was spot on and her dialog was clear, understandable, and we left San Juan with a greater understanding of her culture. The 3 hour tour was a easy pace for us with frequent stops, the cafe stop was very nice and her tour ended at a central location with easy access to local stores and a short walk to the ship. Highly recommend you book Naomi's tour.
Anne B.United States
Knowledge base is very weak.
TOUR GUIDE RESPONSE: Hi Anne it is heart breaking to read that you had such a bad experience. I can assure you that I grow professionally every day. I really hope that your next Tours by Locals experience is perfect in every way.
Laura Swift HauseUnited States
Naomi was very personable and accommodating. She has an easy-going style and a wealth of knowledge about Puerto Rico and its history. She loves her homeland and it shows in her enthusiasm during the tour. By the end of our time with Naomi, we felt as though we had made a friend in Puerto Rico.
Paula BertramUnited States
Delightful young woman. Great smile! Knowledgeable, good sense of humor, able to answer horticultural questions, too.