Laurie HansenUnited States
Svetlana was delightful! Not only that, she was impressively knowledgeable. We all loved her - my husband, my 2 boys (ages 24 and 21) and my 14 year old daughter. Although I know we won't be back to France/this area, I can honestly say that, if we did come back and decide to go on a tour, we would request her.
TOUR GUIDE RESPONSE: Dear Laurie, John, Ethan, Patrick and Holly (I hope I didn't forget your names and spelled them right!) I thought I responded to your feedback right away (I guess my cell phone didn't save it) I would love to thank you and your family for educating your kids in such a wonderful way! It is the greatest pleasure for a tour guide to have 3 awesome kids enjoying the tour/ asking soo many questions and looking so happy! Thank you for having great personalities, your gentleness ,kindness!WIsh you all the best!!
Rip WoodinUnited States
Svetlana is passionate about the history of her adopted region of Normandy, and not just the WW II D-Day landings. She tailored our tour to show where my wife's father led his parachute company into battle behind Utah Beach. Besides her extensive knowledge, she is an engaging and charming young woman.
TOUR GUIDE RESPONSE: Dear Jane and Rip!! My sincere thanks to both of you for your interest/ all your questions and extreme kindness! Thank you for sharing your stories with me and thank you for your interest in my personality! It wasn’t just a simple DD tour, I was a great day with great people like you!!! Thank you!!!
Susan BenjaminUnited States
Svetlana was a fabulous tour guide for our visit to the important D-Day sites in Normandy. She is extremely knowledgeable and has a passion for history of this area of France’s. Her tour was well planned for the historical facts that she provided. Her command of the English language is excellent, and her enthusiasm is palpable.
TOUR GUIDE RESPONSE: Dear Susan and Cary!!! Thank you again again for a wonderful/ great day and for all your memories you’ve shared with me!! All my greatest wishes!!!
Jane C.United States
Sveta has a terrific command of WWII history and is very able to present both the overall issues and forces involved in the war as well as the complex details of D Day and the ensuing battles. She has a wonderfully accommodating and flexible personality and is sensitive to her guests as well. We enjoyed a full day, two person tour of D Day highlights and it was very enjoyable, meaningful, and informative . Despite the less than perfect weather, Sveta made the tour perfect. I highly recommend her!!
TOUR GUIDE RESPONSE: Dearest Jane and Will! It was a delight and a fantastic day with you both! I knew it from the beginning that the day would be awesome, but in reality it was even better! You are a lovely lovely family! Will having that passion for my culture and my language ( I can not even describe my respect to your son who has chosen such a complicated language to learn! and he actually nailed it!) I thank you from the bottom of my heart for your interest and your passion, I thank your kindness and wish the very best!
Svetlana was very knowledgeable and easy to understand. We asked for a Canadian based tour and she did not disappoint. She also built on my husband's strong foundation of knowledge of D day and added facts that he was not aware of. I appreciated that she built on what we already knew and didn't bore us with elementary information. Saw a lot in 5 hours and great driver. Highly recommend.
TOUR GUIDE RESPONSE: Dear Heidi!! Thank you so so much for your extremely kind and gentle attitude! I was very glad and happy to be able to take over that tour for you and your husband! Even the weather was not an obstacle with you guys who were so interested and so easy going during the tour!! I thank you very very much for your appreciation and thank you for letting me know that I have succeeded in sharing my knowledge of the Canadian WW2 history with you! ALL my greatest wishes for you and your family!!!
John MollerUnited States
Svetlanna was awesome-very knowledgable and friendly.
TOUR GUIDE RESPONSE: Dear John and Korkie ( I hope I do pronounce it more or less correctly!) Thank you so much guys!! You were great! I enjoyed very very much sharing that day and my knowledge with you!! All my best, Sveta
Mark ConboyMission Viejo, CA, United States
We asked Sveta to fill in the holes left after taking a larger tour. She worked with us and came up with some amazing additions to our Normandy experience. She put a lot of thought into customizing our tour, and did a fantastic job!
TOUR GUIDE RESPONSE: Dear Mark, Leo and Byron! Thank you guys for your positive energy and your gentle attitude concerning my job! It was a great day thanks to you ( you are extremely knowledgeable and fun , so it was my pleasure meeting you!) Very kindly and good luck for your next trips!!
Brian H.Austin, TX, United States
TOUR GUIDE RESPONSE: Thank you guys so so much for our wonderful day!!! Was a real pleasure!!!
Joan McEnteeUnited States
Svetlana was wonderful. She knows all about the area, the history and best places to eat and shop. She showed and explained so many things about Honfleur and DEAUVILLE we would never had noticed. She conveyed so much in such a short time that it was fantastic and fun too!! Will return just to see her again!
TOUR GUIDE RESPONSE: Dear Joan and everyone! You were a delightful group to work with! It was not even a work, we had a wonderful friendly walk and I was really happy that I managed to show some new things and highlights in the area! Your kindness and sense of humor was just awesome!! Thank you again again for your booking with me and I’ll be extremely happy to meet you again here!! Fondly, Sveta
We found Svetlana to be punctual, knowledgeable and very well versed in the places we wanted to visit. She was fun to chat with and be with.
TOUR GUIDE RESPONSE: Dear Bernie and everyone!!! You were exceptional!! Thank you so much for your kindness/ understanding and your huuuuge interest of WW2 and Canadian history!! All my best wishes for everyone in your group!!!
Lisa HeinemeierUnited States
We had a wonderful time on this tour with Svetlana. The tasting part of the tour at a local distillery was both entertaining and fascinating, and we left with both an appreciation for the meticulous processes employed by the distillery and several items we purchased to bring home. Due to my husband's mobility constraints, Svetlana tailored the tour of Caen, which is normally a walking tour, to a nice drive and history lesson though the city, while stopping at several key sites. Highly recommend!
Lisa HeinemeierUnited States
Wonderful tour by Svetlana. Her knowledge, enthusiasm and flexibility were key to our continued learning about the history of the D-Day landing beaches and surrounding areas. She also tailored the stops and the pace to ensure my husband could see and experience as much as possible despite some mobility limitations. We would highly recommend this tour to anyone, no matter how well versed they are in WWII history, as Svetlana has a tremendous background and captivated us with her storytelling talents.
TOUR GUIDE RESPONSE: Dear Lisa and Stuart, Thank you so so much for all your kind offs and your gentleness!! I am so glad to hear that you both enjoyed spending your time in this beautiful region with me! It’s the best reward knowing that you as my travelers had fun and enjoyed it so much ! Next time you are having a Normandy caramel you will probably remember your trip and me your tour guide �� all my sincerest best wishes for you and you families!!!
William CouchUnited States
This was an amazing trip with a wonderful tour guide. Svetlana is charming, knowledgeable and a wonderful host for this incredible trip into the past. Everything was perfect. We strongly recommend this tour.
TOUR GUIDE RESPONSE: Hello William!!! I had so so much fun with you all on this tour! Thank you for your compliments and your kind attitude regarding my job!!! Wish we have had a bit more time !! Thank you again!!!
Larry KrollUnited States
Our day long tour / excursion with Svetlana was the highlight of our three week vacation. Svetlana is knowledgable, pleasant and attentive. She made our day long visit to the Beaches and Cemeteries of Normandy memorable. She was well prepared with information and made sure that we experienced all we had intended. Svetlana is insightful and full of energy. She made our trip to Normandy the best it possibly could be. Sue and I highly recommend Svetlana and hope to travel with her again one day. Sue and Lar
TOUR GUIDE RESPONSE: Dear Sue and Larry! Thank you from the bottom of my heart for your extremely kind words about my personality and my job!! I’m really happy having met you and so glad that you appreciated and enjoyed your time with me!!! I realize and know that my job and my efforts really worth it thanks to your kind commentary on it! I DO hope I’ll meet you again and I do know we will have even a better time touring and seeing maybe some new staff! Very fondly, Sveta
Susan ReynoldsUnited States
Svetlana was excellent as a tour guide. From the very beginning she was easy to contact and plan with. She used WhatsApp to locate us coming off the boat and to confirm prior to the tour. She totally customized our tour and was so knowledgeable. Her English was very good, so very easy to understand. We had a party of 4 and the tour was comfortable and easy walking. If we were to do a tour in the area again. We would definitely go with Svetlana—Thank you so much for everything!!
TOUR GUIDE RESPONSE: Dear Susan and everyone ! Thank you so so much for this extremely kind feedback !! So so happy that I’ve met you all! It was so friendly and nice. I will waiting for you to come back ☺️To complete the highlights of Normandy !!!
Dennis LutzUnited States
Very knowledgeable. An enjoyable tour.
Leo FalkensammerUnited States
We visited Normandy with Svetlana as our tour guide. She is truly an educator at heart who impressed us with her kind personality and wealth of knowledge. It was humbling to see the different areas we visited and meant a great deal to us. The beaches were being used by locals and my father was able to walk out into the water and reflect on how his father had landed there on D day. We highly recommend Svetlana and know you are going to appreciate her professionalism and experience.
Anna W.United States
Our day touring the World War II Lansing beaches with Svetlana was the highlight of our trip to France. We brought our two teenage daughters to France for the first time. She got them engaged the moment we arrived. Svetlana even had done research on our home state and its contributions to the war. Svetlana is a real student of WWII and does a remarkable job sharing it with her guests. Thank you! Thank you!
TOUR GUIDE RESPONSE: Dear Anna, Jack, Meg and Emalie!!! You were amazing as the travelers- a dream team! It was my great pleasure meeting you and sharing my knowledge! Thank you so much as well for you sharing with me some of the books references and stories as well! Thank you also for your appreciation of my job !!!
Eli SolomonUnited States
Svetlana made sure we saw all the highlights of the region we requested at a relaxed and enjoyable pace. Her knowledge of the war, battles, and a great place to eat lunch were superior! I highly recommend her for your tour. Thank you Svetlana!
TOUR GUIDE RESPONSE: Dear Teri and Eli!! All my sincerest thanks from the bottom of my heart for your commentary on my job!!! Meeting such great people like you and having all the conversations we had- Made my whole week as well!!! Thank you!!!
Roseanne B.United States
Svetlana was an excellent guide and took very good care of us. This is a bit strenuous for seniors but she got us to the top and back down with ease. Really appreciated her attentiveness to all our needs. Very informative and pleasant to be with. Thanks for the great day!
TOUR GUIDE RESPONSE: Dear Roseanne! Thank you and your family for being so gentle and for your appreciation of my job and efforts!! It was a lovely sunny day in your lovely company!! Wish all the best from the bottom of my heart ! Fondly, Sveta
Paul KeenanUnited States
Very knowledgeable, very flexible and informative guided tour. She was a wonderful guide that we all really enjoyed from those of us that had a limited understanding of D-Day and those that had a deeper knowledge. Very comfortable working with all in our group and would highly recommend her in the future to others interested in D-day.
TOUR GUIDE RESPONSE: Dear Paul, Thank you enormously for your great and exceptional interest in my tours and your kindness! You were so so enthusiastic about everything I was saying so I wish we could have had a bit more time together! Thank you again! I was my pleasure meeting you!!! Hope your next trips will also great!!! Fondly, Sveta
Jeffery JacksonUnited States
TOUR GUIDE RESPONSE: Thank you Jeffery!!! You are have a wonderful exceptional personality!!! Thank you! It was a pleasure meeting you!!!
Sarah BoyceUnited States
Lana was fantastic! She was very informative and passionate about Normandy and had tons of stories to tell us. She was not afraid to answer any of our questions honestly and we all walked away from the tour learning so much. I would recommend her to anyone visiting DDay.
TOUR GUIDE RESPONSE: Dear Sarah! Say my sincerest thanks to all the members of your family ! You were all very very friendly and sooooo interested so I’ve just enjoyed having your questions and discussions!! It’s a pleasure hearing that you all had a great time with me!! Wish you all the best and always having great experiences while traveling- because you honestly are great people !! Fondly, Sveta / Lana
Michele SaczynskiUnited States
Everything we wished for. Flexible & accommodating. We had a driver & Svetlana as requested. She is very knowledgeable & adapts the level of detail to your interests. She has binders of maps & pictures that she shared en route, very helpful. Better than trying to see iPads in sunlight as many guides did. My partner's mobility is limited, she was patient & adapted to our diverse abilities. Excellent English. Loved that she wanted to learn about life in our hometown!
TOUR GUIDE RESPONSE: Dear Michele, All my thanks for you guys for that wonderful day! All my sincerest thanks for this great commentary! This is the best reward knowing that people have appreciated my job- so thank you again!!! I’ve learnt so much about your state and your native town so thank you again for this as well!! Wish you all my best, many excellent trips and days on the cruises!! Fondly, Sveta
Gordon HoffmanUnited States
Svetlana gave our group a excellent tour of the Normandy beaches, from Omaha to Utah, and the surrounding area. She was very knowledgeable about the history of the region and about the congestion (to avoid) around the beaches on the 75th anniversary of the D-Day invasion. She was helpful prior to the trip in helping us by email arrange for pickup and drop off of our group at the chateau where we were staying in Villers-Bocage and was a delight to talk with during the tour and in all communications.
TOUR GUIDE RESPONSE: Dear Gordon, I can’t tell enough thanks to you and your travel companions for that inspirational day! Even with all the difficulties due to the celebration of the 75th anniversary, you were so kind/ patient and understandable! Besides, you’re just an inspiration for the young generations- courageous, gentle, intelligent and extremely knowledgeable in many different fields! Thank you again and again!!!!
Ralph PerryUnited States
Svetlana was superb -the perfect combination of professionalism & friendliness. As the tour date approached, she was very responsive & patient to all our questions & requests. Her knowledge of the D-Day invasion area is amazing - who did what, when, how, & importantly, why? She was totally flexible on what we wanted to see, also recommended things we did not know to ask for. Her English is excellent. We were happy with her driver & vehicle. An overall GREAT experience in every way, thanks to Svetlana
TOUR GUIDE RESPONSE: Dear Ralph, All my sincerest apologies one more time for this confusion about the pick up ( I understood from other guides that it happened to them as well that day, the staff at the terminal did not inform us where exactly we were to meet the travelers) THANK YOU SO Much for your overwhelmingly kind commentary of my job and my efforts!! It was a great day for me as well! You were so gentle and kind, interested and well informed about the war and the DD, so it was my pleasure having you on my tour!
Lorretta S.United States
This was my my 2nd time in Normandy. We requested to go to 2 museums to see impressionist paintings; Svetlana accommodated our request. We were in France the day before D-Day commemorations & she worried we wouldn't see all we wanted regarding American beaches, cemetery etc. It worked out perfectly as we had the unique experience of seeing the thousands of people dressed in period costume, driving in WWII jeeps, ambulances etc. Svetlana was knowledgeable and the day was inspiring. Highly recommend her!
TOUR GUIDE RESPONSE: Dear Lorretta, I was not lying saying that you and your son with your sister were the dream travelers for such a difficult day as June 5 th just before the commemoration ! Thank you so much for being flexible, understandable and so kind! Hope you had enough inspiration for your book! Very very kindly, Sveta
Svetlana was very knowledgeable about the history of the area. We were particularly interested in the Canadian effort during the war and she knew a great deal about the subject. Since it was an entire day with her, it was a bonus that she was delightful and personable. In fact, we encouraged her and her husband to move to Canada. All of us would highly recommend her.
TOUR GUIDE RESPONSE: Dear guys!!! Thank you from the bottom of my heart for your exceptional attitude! Your interest in the history of Normandy and especially in the DD history was so encouraging so I said I’ve never accomplished such a Americo-Canadian tour! We will surely come one day to Canada and we will be so happy to meet you all!! Have a wonderful summer and all my best wishes!!
Grace Oi Wah L.London, LONDON, United Kingdom
An excellent guide with detail information, patient with kids and a lovely smile
TOUR GUIDE RESPONSE: Dear Grace!!! Thank you so much!! Hope to see you again!!!
Raymond RamseyUnited States
Svetlana was an extremely knowledgeable guide for the Normandy area and the DDay invasion. We saw sights that we would not have seen on a larger group tour. She was very flexible as far as any itinerary change and provided us with a great driver. I would highly recommend Svetlana for anyone needing a competent guide in the Cherbourg area.She has done her research.
TOUR GUIDE RESPONSE: Dear Carol and Ray!! One more time my thanks for your incredible kindness! I was so happy to share my knowledge and bring to you a little bit of this French Normand life!! Hope to see you once again !! All my best dear guys!!!