Stan DaberkowUnited States
Long term resident of Copenhagen with good itinerary of city highlights.
Lori DunaiskyDix Hills, NY, United States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to 5-Star tour experiences and we appreciate any learning opportunity to improve the quality of the service we offer our customers. We take all feedback seriously and have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our guides’ normal high standards.
Nancy D.United States
Anders provided a great tour for our cruise group in May, 2018. He met us outside the terminal, and used his transit card. Reimbursing him after was easier as most of us did not have Danish kroner. We walked at a steady pace, about 5 miles total, seeing many of the best known locations in Copenhagen. He purchased advance tickets for the crown jewels exhibit in Rosenburg Palace. Anders gave us information on the buildings, history and government as we walked. His English is excellent, too.
Humberto CalderaUnited States
Excellent guide. He shows you the whole city and explains the important facts. Be ready to walk though. We covered a lot of ground
Anders tour was good for the short time that we had. However, it did feel like he was a little flat perhaps due to his cold.
Joan L.Anna, TX, United States
Anders met us at the cruise terminal with a luxury vehicle and driver so that he had our total attention. We had a custom tour of two castles, one of which was the most extraordinary I've seen. An avid historian, Anders knew shortcuts through the castles, where the hidden elevators are (for my 80+ year old mother who doesn't use stairs) and gave us exactly what we wanted. A+
Drew MonittoUnited States
Anders communicated very often and well before the tour, and even came outside the city to pick us up which was wonderful. He was very flexible during the tour to adjust it to our taste, and was patient while we asked many many questions. It was a terrific tour and memorable day for me and my sons. Thanks Anders!
Gerald ScottUnited States
Anders showed us all the sights that we could easily endure over 4 hours. Good trip.
Patty VilleggianteUnited States
TOUR GUIDE RESPONSE: This rating of only 3 stars surprises me - it came without comment at all and very long time after the tour (which I thought went very well).
Jeff DoddUnited States
knowledgeable and good introduction to sights of Copenhagen.
Maria AlonsoUnited States
I thought the tour was very good, covered a lot of areas and information, Our tour guide Anders was very fluent in English and Spanish which helped a lot.
Rodger B.Lafayette, CA, United States
Anders was very informative and polite and made our tour very worthwhile. I would not hesitate to recommend him to others.
Alexander NikasUnited States
Anders did a wonderful job of showing us around Copenhagen as well as the countryside castles of Kronborg and Frederiksborg. We particularly enjoyed the lessons in Danish pronunciation. He was knowledgeable and professional. There was something of interest for my 71-year old father and my 10-year old daughter. We highly recommend Anders.
Jose Antonio LaraMexico
Dissapointing. We just walked, walked.... And walked, with very few explanation in a very poor Spanish. Great City with poor guide experience
TOUR GUIDE RESPONSE: I'm sorry this was a disappointment for the family. In advance I told Josethat this tour was mainly walking and in the itinerary it states the distance: 5-7 km in 4 hours. I gave all the information that I usually do on a City Tour like this.I feel it is unfair to call my Spanish 'very poor'. The expectation was set that my level of Spanish was 'conversational'. (in accordance with the test I took at language school Studieskolen in Copenhagen).
Gwen GastonUnited States
Anders is the most professional guide that I as an Agent have ever met. From the beginning of the booking process, his service was flawless! He is timely, he is responsive to the clients and Agents needs and is 110% on top of his region and all of the historical places within his country, not just Copenhagen. Anders is a very kind hearted person who will assist you by taking photo's of your vacation to make the memories last for years to come. He is a 1 of a kind.
Despite having much knowledge did not come prepared to do the tour in Spanish as agreed. Lacked joy and excitement . Anyway thanks for the tour. Simone, Ricardo, Miriam and Isaac from Brasil.
Harriet WarmUnited States
Anders was wonderful! Great tour!
Steven LazarusUnited States
We enjoyed this tour (3 of us). It is a mix of walking and public transportation. There was more walking than we expected (16,000 steps), but Anders paced it well so that we could rest periodically. Copenhagen is a wonderful city and we saw it up close. We also learned a lot about the history of Denmark and the other Scandinavian countries. The Jewish Cultural Center was closed on the Monday that we were there so Anders took us to the Jewish cemetery which was interesting. We highly recommend Anders
TOUR GUIDE RESPONSE: It was a pleasure doing this tour. For future travelers it should be mentioned about the distance (the 16.000 steps) that this was not my 4 hours walking tour to highlights of Copenhagen. This was a customized 6 hours walking tour, which explains the long distance.
Antonia G.Coral Gables, FL, United States
We enjoyed Copenhagen very much! Beautiful city tour and Anders made it all the better with his knowledge and understanding. We were a large group but he arranged for a sprinter to transport us, which made it very comfortable. He was also very patient.
TOUR GUIDE RESPONSE: This was a tour done in Spanish. A couple of time in advance I told the traveler that my level of Spanish is conversational while my level in English is advanced. Maybe it was because of my Spanish the rating is only 3 stars?
Shelley MathisUnited States
Anders was a wonderful and informative guide. We had a four hour tour and he included all of the Copenhagen highlights. He made dinner reservations for us at a "perfect not to touristy" restaurant that was perfect for our family of two adults with three children. We would most definitely use him again. Many Thanks! Shelley from Texas
Elaine CheungUnited States
Good guide, very knowledgeable and patient with our group!
Sheila Mae VelillaPhilippines
Guide is very accommodating and flexible with the schedule.
Nancy WingelaarUnited States
We used public transportation which was great. Anders was prepared with knowledge about that and a good suggestion for a stop for drinks and snacks. He had a good estimation about how much time we should allow for different stops.
Marc AtkinsonUnited States
Anders was an amazing tour guide. Anders knows his city and loves to tell you about it. He is also very knowledgeable about Denmark's Government and history. One final thing to say about Anders is about his flexibility. First of all we started with 8 people. By the time we got to our departure date we were down to 6. Then came a delay in arrival by 5 hours. This man adapted the tour and got in everything we wanted to see. Thank you Anders for all you did and showed us.
Julie HammonsUnited States
Anders was an excellent guide, adapting to changes in the weather and our wishes and abilities. He was very knowledgeable able to give us background on everything. Great tour!
Anders provided a very knowledgeable tour of the main sites of Copenhagen. Our tour covered extensive distances and he used public transport very effectively to quickly move us around the city. He adapted his tour to accommodate our other commitments for the day.
Carol CortesUnited States
Arrived on a bicycle after I went looking for him he should have been there with a sign with my name. He is very nice but not as forthcoming with information about the sites he seemed to be more concerned with what time he was leaving us than where we wanted to go
TOUR GUIDE RESPONSE: I met Carol on time. I spotted her scooter and didn't need the sign I had in my bag. I now realize that leaving Carol in the van as she requested was not the correct thing to do, it would have been much better if she had joined the group during the tour to enjoy herself as they did. I'm sorry about that. We followed the itinerary for this 4 hour tour. The group wanted to extend 1 hour. I had to leave after 4 hours. I arranged for the driver and minivan to stay and take the group back to ship after 5 hours
Bee Choo ChanMalaysia
We enjoyed the walking tour very much . Anders was very accommodating and recommended good ice cream and bagel lunch . We didn't feel tired after 4 hours although we wished Anders could have turn down the sun a wee bit ! Thank you Anders .
Alfredo KuaUnited States
David BaumUnited States
We enjoyed our tour with Anders who specially designed it for us but we wish he had warned us in advance of the need for cards with chips for buying train tickets or the option to buy reserved seats. We depended on him to set the itinerary based upon our request and found ourselves feeling constantly rushed to get everywhere we needed to be. The result was that the feel of the tour was harried which was unfortunate. he is a knowledgeable and lovely guy but the tour was too much to do in little time.
TOUR GUIDE RESPONSE: I enjoyed the tour with the group. We did a very unusualy 10 hours tour. Starting with a City Tour of Copenhagen, followed by a trip by train to city Odense where we visited the childhood home and the museum of writer H.C. Andersen. We should have bought reserved seats as Jul 13 was a Sunday and peak season of Danish summer holidays. My fault. Many americans experience problems with their cards without chip in Denmark. But we got the tickets. Apart from these problems I was satisfied with the tour.
Andy Royce98115, WA, United States
We were a group of 13 retired teachers and professionals on a cruise of the Baltic. If you are looking for a private tour of Copenhagen...do it with Anders. He is very knowledgeable of the area and culture and made excellent use of our tour time. We got to all the major attractions including the changing of the guard at the palace and made good use of time in the van as well as short walks. Excellent value for group tours.
christine Spiro Stephen SpiroUnited States
Anders was prompt, knowledgeable, friendly and a wonderful guide!! we thoroughly enjoyed our day with him!
Gail BuckleyUnited States
Anders paced himself to my slow walking and I enjoyed asking him questions on varied topics and he answered well.
Jeffrey DickUnited States
Bonnie J.United States
Anders is a very pleasant and well-informed tour guide. He is a very capable, practical, helpful, and obliging master of the trade. We enjoyed our tour of Copenhagen.
Scott HarrisUnited States
We had a great day with Anders, tailored to our needs. We were able to use the local transportation to get to both Frederiksborg and Kronborg castles and filled the time we had available. Anders narrative was very informative and he was good at helping us get in and out of the attractions. We would recommend Anders to others. Anders certainly knows his history but at times we expected a little more narrative.
Richard SiehlUnited States
Highly recommended. Anders made perfect arrangements to pick us up at the cruise terminal at 9am and we had a great 4 hour tour of Copenhagen ending at our hotel just in time for afternoon check-in. He was very knowledgeable and made adjustments during our tour to accomodate our interests and needs. - one of the best tours we took on our entire ten day cruise. Thanks again Anders!
David AvilaUnited States
We had a great time with Anders, explained everything we were seeing. Had a great time. Thank you Anders.
Larry KayeRockville, MD, United States
Anders was an excellent guide. Friendly, knowledgeable, and extremely flexible. We had to restructure our tour spontaneously and he was so easy to work with. I recommend him highly
Robert MonacoUnited States
Anders is a great tour guide. Very punctual - met us at the hotel at 0830 and then we did a wonderful extensive walking tour of Copenhagen. The weather was great and Anders was very knowledgeable. Always responsive to our many questions and gave us a clear view and history of the city. Since we were going to be in the area a few more days he pointed out areas that we could enjoy further during our stay in this beautiful city. We would certainly utilize his services and highly recommend him to others.
Ann LandauUnited States
Our driver, Remy, was wonderful and provided easy access to the bus. Anders took us to good sites in the city and then on to the castle. He kept a good pace for us considering that I use a walker and the cobblestones were not easy. We did not have too much time and he took us to the most beautiful and important rooms in the castle. We did find that he did not know answers to some of out questions, but in all he was a good guide.
TOUR GUIDE RESPONSE: I am glad, that Ann Landau liked the service provided by Remy, and that she thinks I in all did a good job. It's fair to add, that we extended the tour, taking the (longer) beach road back to Copenhagen, which was not part of the agreed itinerary. I answered a lot of questions. Maybe there were a few I didn't catch.
Jeffrey DodgeUnited States
Anders was very responsive to the needs and interests of our group (6 couples). By the time Anders guided our group, we were at the end of the cruise and a bit tired. He adjusted the pace and tour route according to our requests. All in all, we enjoyed Copenhagen and Anders provided very good historical perspective and information. Would definitely use again if we were to return to Copenhagen.
Vicki BeanUnited States
Not personable....did not have answers to questions
TOUR GUIDE RESPONSE: After more than 50 tours this was the first time I received such a negative (and short) written feedback. It came as a big, unpleasant surprise, as I thought the tour went very well. Trying to understand what happened - and avoid it in the future - I twice tried to get the travelers to go into details about the complaints. But unfortunately I never got this clarification.
TOURSBYLOCALS RESPONSE: We've spoken to the travelers about this review. They further clarified that they think Anders is a good guide, but they were expecting someone more outgoing.
Bruce FeinermanWest Palm Beach, FL, United States
came on time, had knowledge of all sites and showed us all of the sites that we wanted to see. Would recommend him to other tourists.
Dennis UtheUnited States
Sites and commentary were good. Found his ability to adapt to change lacking.
TOUR GUIDE RESPONSE: The agreement about the tour was to do it walking and making use of public transport. But after a few minutes Dennis Uthe wanted to rent a little, electrified car. I drew his attention to the fact, that I never had done a tour in a vehicle like that before, and that I never drive and guide at the same time. Dennis Uthe suggested that he did the driving. That was OK with me, and with did the tour in the vehicle. Very fun and interesting.
Caroline Pieszak GossGermany
Anders was given the highest rating by our clients! They said he was fabulous.
Ronnie PechUnited States
Anders was an excellent guide. He made our tour of Jewish Copenhagen very personal and was quite informative and a very, very nice person. He showed us more than we could ever see on our own and in addition, gave us a real local feel for the city of Copenhagen. We thorougly enjoyed our time with Anders and would highly recommend him to anyone who wants a wonderful experience.
Robert WagonerColumbus, OHIO, United States
Everything worked perfectly. We loved the restaurant recommended by Anders. He helped us with ordering traditional choices.
Madeline KovarikUnited States
While our group of 8 agreed that the tour was interesting, there was little commentary between stops on the tour. Generally, the guide provides additional information, comments or other information during the tour. This was most evident when we stopped by the canal and were told to walk up the street on our own to experience it. If all we were interested in doing was to walk a street and take in the atmosphere, we could do that on our own.
TOUR GUIDE RESPONSE: I am glad that the 8 persons in the group agreed that the tour was interesting but of course disappointed that I seem to have missed the mark in balancing my commentary. There is a fine line between talking too much and too little and while the majority of my customer feedback testifies to my skill in this area, every group is different. I will certainly keep Madeline's comments in mind for the future and encourage my customers to let me know if they would like to hear more or less while on tour.
Darin BergsteinCHARLOTTE, NC, United States
Anders was great... He was very professional and informative. He spoke excellent English and we enjoyed our time in Copenhagen very much.
Anders was very helpful with the arrangement of our transport throughout the trip.
TOUR GUIDE RESPONSE: I enjoyed doing the tour for Ja and the group.
Martin WhiteUnited States
Excellent and knowledgeable guide. Met us at the airport at our request, and catered to our three children!
I would like to highly praise Anders for his excellent services when he guided two of our VIP guests. In all categories, whatever they are, he gets a rating 5 out of 5 (the best!) from us, and we will for sure use him and toursbylocals again! Thanks, Benedicte.
Cora JurillaUnited States
Thank you Anders for a wonderful experience and showing us your beautiful city, Copenhagen.
Javier Alvarez CampilloSpain
My mother and I ejoyed very much this four hour tour visiting the main spots of Copenhaguen. Anders adapted the tour combining bus, minibus and slow walking so we could go everywhere in the little time we had and without her becoming tired.
Raymond RamseyUnited States
Anders took us on a walking tour of Copenhagen that started out on the waterfront. It was beautiful and Anders was filled with knowledge of Denmark. We incorporated 2 local bus transits to facilitate getting around and Anders saw to it that we got to see all the highlights. He was very fluent in English and did a great job.
Stayton AddisonUnited States
TOUR GUIDE RESPONSE: I think it would be fair to add to the rating that this tour was a little bit special and complicated. In advance I didn't know that only one person in the group spoke English, and that this person had to translate everything I said to the rest of the group in Polish. The result was a slow and difficult course.
Very good our tour was excellent we learned and saw all of copenhague and our guide [Anders] was very nice and good spanish speaking. Everything was perfect.
Bill KeenerAtlanta, GA, United States
Very good tour. Very much enjoyed the entire day. Thank you Anders
Anna MollinUnited States
Guide Anders was knowledgable and flexible to tour changes. We were able to see the changing of the guards, a last minute addition. However, the boat canal was redundant in that it provided the same information as the bus/land tour. The rainy cold weather prevented us from fully enjoying the day.