Friendly. Very-accommodating. Patient with us. She met the expectation of everyone on-board of her tour. Highly Recommended!!!
TOUR GUIDE RESPONSE: Thank you Maila.we all had fun.hope you enjoyed Brunei!!
Ma. Louisa MadridPhilippines
Paul RrUnited States
Esjay was awesome in providing us a real local experience in Brunei. We had a great time touring with her and we learned a lot about Brunei in this 1-day tour. We could not have asked for a better guide. She is very knowledgeable and friendly. Thank you! We highly recommend her!!
Richard HofferUnited States
We had arranged our private tour with Esjay months in advance. I'm glad we did, because there are few private guides in Brunei, and we do not like to take "cruise ship" tours. As it was a Friday (Muslim holy day), we arranged to start our tour after prayers. Eskay met us(4 adults) prompted, and we began our tour. We visited a "six" star hotel built by the Sultan, and visited two beautiful mosques. A visit to a "water village" was included. Eskay is a terrific guide, and gave us honest insight into Brunei.
Michele O'BeirneNew Zealand
Great tour by Esjay. Really well organised day and we all enjoyed it. Thank you.
Mike PierceUnited States
Excellent time led by a knowledgeable young lady that answered every question with ease. Thanks to her knowledge we were able to see the sights when the tour buses where not there. We were invited into the home of residents of Kampong Ayer (Water Village). We saw Proboscis Monkeys in their natural state while the big tours only saw pictures. Strongly recommend tours with Esjay.
Esjay was a fantastic guide. With a 10 hour stop over in Brunei, Esjay's tour was the perfect way to spend the time. The tour was varied and insightful; from seeing the beauty of the Jame' Asr Mosque (as it was Friday we couldn't go inside) to the outside of the luxurious buildings of the Sultan and his family, to the fascinating Royal Regalia Museum, to relaxing by the pool at the Empire Hotel and Country Club. My mum and I cannot recommend Esjay's tour enough. She is a wonderful guide! Thanks Esjay!
very enjoyable and knowledgable tour thanks to Esjay. she was very interesting and took us to all the sights outlined in the city tour and made it back to our cruise ship on time particularly enjoyed the 5* Empire hotel and water house visit and mangrove boat tour to see probiscuis monkeys. the extra lunch was in a lovely restaurant serving hot pot food which you virtually cooked yourself. first time trying and loved it. many thanx Esjay for a great tour at very reasonable cost for our group of 13
Great tour, timely and well organized. Highly recommend Esjay as an easy going, knowledgeable and fun tour guide.
Dmitry KuzuraUnited States
Really appreciated my guide's flexibility to accommodate my schedule. All my questions were asked. I saw honest willingness to proudly show me the real country and the way people really live everyday. On top of that my guide recommend a place to stay and that advice was really helpful! Thank you, Esjay!
Lakota QuanahHonolulu, HAWAII, United States
George OverendUnited States
We had a great day with Essay. He is an excellent guide and we recommend him without hesitation!
Eileen C.United States
We really enjoyed our day in Brunei. Esjay was great. We especially enjoyed our visit to a home in a water village and our mangrove cruise. We even spotted a few monkeys. Esjay was very knowledgeable and we learned alot about Brunei and its culture.
Debra ColemanUnited States
We were met at the cruise terminal. Great guide! It was nice to be able to talk to a local and learn about living in Brunei Our family saw the city sights and we had time to tour around the area. Highly recommended.
Cory LaudenslagerUnited States
Esjay was an amazing guide of past and present history of Brunei. Very accommodating to my schedule, and spoke excellent English. I was able to visit everything on my list and then some. If you are ever thinking about visiting Brunei be sure to do so with Esjay!
I have toured with Tours By Locals a few times, this was the best I have done, Esjay was fantastic, her knowledge of her city and country was first class and every question we asked was answered and well explained. Esjay was on time and her transport and local network was great, she also has a very good sense of humour. She was well known to the local people at the places we went to in Brunei and I think that actually got us into a few places that others could not. Thankyou Esjay, it was a lot of fun.
Gwendolyn WongMandaluyong, METRO MANILA, Philippines
Esjay communicates clearly and efficiently. She is a very organized, caring, thoughtful and pleasant throughout the day. She met us on time and showed us Bandar, educated us about Brunei, and made us feel really welcome. It was a very enriching day touring with Esjay. ( note we were 14 people ages 13 to 80, of 4 different nationalities, Esjay made it work for us all)
TOUR GUIDE RESPONSE: Hi Gwen Is my pleasure to be part of your holiday. And thank you for organisinorganising the tour!
Graeme ArmstrongNew Zealand
Excellent experience. Appreciated introductory call first. Guide very knowledgeable. Recommend to anyone having a short stay in Brunei as tour gives many insights
John UlsherUnited States
The choices were ten hours at the Brunei Airport which was under construction or seeing the tiny sultanate. I was very happy that I chose the tour. Esjay was was very sweet, helpful and informative. The main mosque and museum were closed, but it was still fun to see Ayers Water Village, the Royal RegLia Museum and a glimps of the roof and entrance of the largest palace in the world. We had a nice lunch, and she dropped me downtown later and picked me up closer to my flight time. Thanks Esjay!
very friendly and well informed guide. recommended
Romana Donabel BarengQuezon City, METRO MANILA, Philippines
Both Esjay and Zool are accomodating, nice and informative. We will definitely check toursbylocals again on our next out of the country. - dona
Man Chiu L.Australia
Esjay gave me a lot of information about Brunei and tips about travelling there. She was very flexible and friendly. She listened to me and catered for my needs so that I could visit places that I really wanted to visit, even for things that were not in the original itinerary. I enjoyed the tour very much.
TOUR GUIDE RESPONSE: Hi Man Chiu, Thank you for your 5 stars rating. And there again, i hope you enjoyed your week in Brunei and reached home safely.
Esjay and the whole tour were wonderful. She was very informative and spoke English perfectly. For us this was very important. They were on time and got us back to the ship on time and were able to show us everything we asked for on the tour. We would definitely use tours by locals and especially Esjay again.
Anthony (Tony) DuffinAustralia
We had a wonderful day with Esjay. She was a joy to be with and gave us so much information about her country and herself. Loved every minute of the tour.
TOUR GUIDE RESPONSE: Thank you Anthony and Denise for the lovely day !!
I organised a private tour for 10 with Esjay, she was very professional from beginning to the end, she was not available that day and she assigned "Livingson" as our tour guide. This Brunei tour was excellent, met our expectations and more. The guide and the driver was great pick up was on time Esjay greet us at the port as we arrived with Diamond Princess. Livingson delivered everything as Esjay described in the itinerary. I highly recommended this tour to anyone visiting Brunei. Many thanks! HG. Canada
Steve MowleUnited Kingdom
I gave Esjay quite a challenge in that I had already been taken on a half day group coach tour of the city, but she rose to challenge well, personalising the tour to my quirky requirements, British Embassy, a local health centre. Esjay has excellent local knowledge and really gave an insiders view of Brunei. the trip down to the Mangrove to see the proboscis monkeys was definitely a highlight. (only negative, Esjay went to the wrong hotel to collect me and so the tour started 25 minutes late, hence 4*)
Esjay was fantastic. She was very knowledgeable and showed us places we never would have been able to visit without her. By the end we felt she was no longer our guide, but our friend.
TOUR GUIDE RESPONSE: Hi Katherine, thanks for the wonderful day we spent together, i hope you will have great time in Hong Kong, Keep in touch :)
Esjay was excellent, tailoring an itinerary to suit our short time in Brunei. Airport pick-up and a tour of the city attractions with Esjay providing information and knowledge. We were shown Mosques, Palace, Royal Regalia Museum. We visited the water village and had afternoon tea with the locals - wonderful! Next day we went to the Empire Hotel for cake and coffee, then drove around Jerudong Park. Esjay then took us to the airport drop off. Terrific experience.
TOUR GUIDE RESPONSE: Thanks Heather for your 5 Stars rating. I hope you had a great Birthday in Kuching and safe trip home:)
The tour was exactly what I asked for. Esjay - our tour guide was very informative and helpful. We really enjoyed our day and cannot recommend the services highly enough. Thank you once again for an excellent day.
TOUR GUIDE RESPONSE: Hi Mr Marek I had a great day too with you and family. and i hope to see you returning to our country again in the future.
Joan YuHong Kong
Had a lovely day, at a good pace and consideration that I am not the athletic type. Esjay gave information at a level we could understand though we know her knowledge was much deeper if need be. She also helped us understand the Brunei way of life. The day flowed with out a rush or any waiting around, Esjay was open minded to what our needs were and did not stick to a ridged timetable, giving us time to enjoy the sights for the first time.Recommend this tour.Thank you.
William R.United States
We had a short port call and wanted to see as much as possible Brunei. Esjay conveyed us to as many sites as possible with a guided tour of the National Museum and Floating City. Her running commentary on places of interest and area history enhanced our understudying of the area and its culture. Having one guide for only two guests gave us more insight into the customs, history and lifestyle of this beautiful country than a group tour would allow. Thanks Esjay for the professional conduct of this tour.
Would like to thank Esjay for a wonderful, informative and interesting tour. We found Esjay to be a lovely and gracious lady and would recommend her services to everyone. Helen & Paul Robinson
Elizabeth HeffronUnited States
The tour was exactly what we asked for. The tour guide was very informative and helpful. We thoroughly enjoyed our day and cannot recommend the services highly enough. Thank you for an excellent service.
TOUR GUIDE RESPONSE: Thank you Katrina for your rating :)
The tour was excellent. The guide sent Livingson was outstanding and did everything possible to make our tour enjoyable in fact went out of his way when there were problems to accommodate us. Was on time, spoke excellent english, knew his tour and provided plenty of information and answered all questions. The driver was also excellent and cooperative with regards my father. Would recommend to tour and guide to anyone going to Brunei.
TOURSBYLOCALS RESPONSE: We are glad to hear you enjoyed your tour with Livingson. In the unusual case where a guide can't personally deliver a tour, the traveler is notified in advance and given the opportunity to cancel or accept the substitute.
This was a wonderful tour, we throughly enjoyed it Esjay was great Thank you
Kenneth GouldUnited States
Great local guide with excellent English skills and good interpersonal skills. My wife and I enjoyed 2 days on tour with Esjay seeing all the major sites of Brunei, eating at local restaurants and getting a good historical and cultural insight into Brunei, We especially enjoyed our half day trip out to the oil fields, the visit to the water village, seeing the monkeys on the river and the two wonderful museums. We highly recommend Esjay
Angela SearleUnited States
The tour guide was very informative and accommodating. He assisted us in riding the water taxi, crossing the street, taking pictures and given us advice on where to eat and shop.
Great communication with Esjay from Day 1 of planning our tour up to the time we actually took the trip. Although Esjay wasn't able to be our tour guide, she was able to find a capable replacement, Lim, who was more than willing to accommodate our requests and answer our queries about Brunei. Great job to both Esjay and Lim. Glad that I found this website. More power to all!
TOURSBYLOCALS RESPONSE: Lim is a colleague of Esjay. He substituted for her on the day with the agreement of the traveller.
Tour guide was very accommodating and enjoyable, very polite too. Thanks for the wonderful tour in Brunei.
We would like to thank Esjay for a great last day of our holiday. She was fantastic. Very informative answered all our questions, and gave us a great understanding of what it is like to live in Brunei. Would highly recommended to all travelling in Brunei.
TOUR GUIDE RESPONSE: Hi Anthony, Thanks for your 5 stars feedback. hope u and family had a great day in Brunei and at the Gym too!
Due to Esjay being unwell, she arranged for someone else to do the tour for her (couldn't catch his name). He was very obliging. The only downside was that the vehicle A/C didn't work, so windows misted up in the downpour we experienced. We had been told to have $US30 for tours, but the driver of the boat charged more than that. We gave our guide some extra, which he said was enough, but we were concerned that he might have been out of pocket over it. Overall the tour was interesting, and enjoyable.
TOUR GUIDE RESPONSE: Hi Jan I was surprised to see what you have encountered. I guess there are some misunderstanding. The replacement guide was supposed to collect Usd 30 from you, which is correct. From what I understand from the guide is that he collected extra from you for the mangrove and proboscis monkey tour. If you can check the tour you booked again, it only includes water village, but not the proboscis monkey tour. Let me know if I am wrong.
TOURSBYLOCALS RESPONSE: We're glad that Esjay was able to find a substitute. According to ToursByLocals policy, substitution is only allowed in exceptional circumstances.
Very good guide, I would always highly recommend! Very nice and helpful. We had a very good time and very interesting visit.
Very interesting trip. We could see monkeys quite well. Very good guide, very helpful and also simply very nice.
My family & I had a really nice day in Brunei, thanks to Esjay. She worked out an itinerary based on the types of things we wanted to see, which more than filled the 5 hours. At the museum her stories really brought the displays to life for us. I would highly recommend Esjay for anyone looking to see the sights of Bandar Seri Bagawan.
Darren BurneUnited Kingdom
A wonderful 3 hours surrounded by nature with an excellent guide.
TOUR GUIDE RESPONSE: Thanks Darren for your feedback
Justin MoraNew Zealand
What an amazing day! Every part of the trip was a treat from the ferry to Temburong, the canoe trip on the river, the canopy walk and even the lunch. Our Temburong hosts were very welcoming and kind and we all loved Esjay. She was cheery and helpful and a great guide. We would highly recommend her.
TOUR GUIDE RESPONSE: Thank you very much for your feedback. :)
Our family had a full day tour with Esjay and couldn't have been more pleased with her service. we were able to do all the sites we wanted to see and was able to adapt to our needs throughout the day. Her bubbling personality and knowledge made it a joy to spend the day with her. I would have no problems in fecommending her to anyone looking for a personalised and professional tour by a local who knows her country and city inside and out. Thank Again Esjay for a wondeful experience! Yusuf--Canada
TOUR GUIDE RESPONSE: Thank you very much for the flattering feedback. I had a great day with you and family too :)
I was pretty tired during my tour (on a stop-over from London to Melbourne), but Esjay was great at keeping me awake and entertained!
TOUR GUIDE RESPONSE: Hi Rebecca, Glad to know you reached home safely :)
Esjay is a very good and very professional tour guide. She showed me so many great places in Bandar. She is certainly very knowledgeable about Brunei. Esjay has a bubbly personality and very easy to relate to her. She certainly understands what the travelers want when they visit a new places. I highly recommend Esjay to everyone who would like to visit Brunei, specially a female traveler. We had a great time and certainly looking forward to see her again in another visit.
TOUR GUIDE RESPONSE: Thanks you very much Hani for your feedback. We all had great day on that day. ;) let me know when u r coming back here!
David LinnellNew Zealand
Esjay was an excellent guide very informative would certainly request her again on any subsequent visits. Will recommend to friends any family for any planned visits. David and Elizabeth.
TOUR GUIDE RESPONSE: Thank you David and Liz for your review. I hope you arrived Amsterdam safely and everything as planned!! Hope to see you again!
Wendy MortonToowoomba, QLD, Australia
Esjay is a perfect ambassador for Brunei! As a female traveling alone, I was much more at ease knowing I had a female tour guide. I got to see many great sights and having my own tours we could tweak the itinerary to my liking. Esjay's English is excellent. I had no problems conversing with her and it felt like I had known her for a long time as she was very relatable and personable. I would have no problems recommending her, I even did so when meeting another Australian during my tour! Thanks Esjay.
TOUR GUIDE RESPONSE: Hi Wendy! I am flattered by your feedback. I enjoyed your company on that lovely saturday and shopping with you was great! Keep in touch :)
Everything was perfect, Esjay drove me around town, we saw the different mosques, the museum, the water village, the palace... She gave me answers to all my questions, about the history, about the different religions and ethnicity of the country. I really did appreciate my tour.
TOUR GUIDE RESPONSE: Thank you for your feedback, Robert! Truely appreciated that :)
Karl Henrik LaursenDenmark
We enjoyed the tour with Esjay, who took us to all the most interesting places in Bandar Seri Begawan during the day, ending the tour by a river cruise to see the Probosis monkeys. She is very knowledgeable about the situation of the country, facts of the population, the many historic buildings, the city and country's development, incl. the history of the sultan and his family. We can only give her the best recommendations.
TOUR GUIDE RESPONSE: Thank you Mr Karl, I wish you a save journey back to your love country Denmark. Will always remember your family, especially your adorable and keen to learn children. :)
Better late than never! Esjay was a most competent and informative guide with excellent English who made our day in Brunei memorable.
Jennifer Octavia SoesantoIndonesia
Esjay is a lovely person, she cares on the people on the group. Experience does not lie, you can tell that she has experience as a tour guide. She knows what to eat, where to go, when to do what. All in all we are very pleased with her.
TOUR GUIDE RESPONSE: Thank you Jennifer, really appreciate your feedback :) I had a great day with your mum and her friends!
Joanne BloorUnited Kingdom
Esjay gave us a superb tour, she was helpful and articulate and very alert to our wishes. We would highly recommend her to any traveller. Thanks a lot Esjay
TOUR GUIDE RESPONSE: Hi Joanne, Thank you for your feedback! I wish to see photos of your adventure soon :)
Carol FujimotoUnited States
Esjay was an excellent guide and we very much appreciated her services.
TOUR GUIDE RESPONSE: Thank you for the feedback. Good day and Good luck :)
George PysorUnited States
We had a fantastic tour. Hal is an excellent communicator who speaks perfect English. His knowledge of Brunei's history and culture is first class. We would highly recommend Hal. We are looking forward to using Hal as our guide on our next trip to Brunei.
TOURSBYLOCALS RESPONSE: Hal is Esjay's colleague - the substitution was agreed to in advance.
Marjorie ShatskyUnited States
TOUR GUIDE RESPONSE: Thank you Marjorie for your feedback. Great day and good luck :)
David SoboUnited States
Guide was very fluent in English and was very helpful in giving us an understanding of Brunei. Driver was fine, too. Tour took us everyplace we wanted to go, and Esjay really understands her country and their people. A very good value and far superior and less expensive than the cruise ship's tour.
TOUR GUIDE RESPONSE: Hi Mr David Thanks for your feedback. I had a great day with you and wife and Mr and Mrs Ralph. I hope your photos went well too. Wish you all good health and good luck.
Herbert SchnallRancho Santa Fe, 92067, United States
Esjay is a delightful, knowledgeable & charming young woman. Her English is excellent and she was responsive to all of our requests. She is an asset to your organization.
TOUR GUIDE RESPONSE: Thanks for your feedback, Mr Herbert. glad to know you and wife arrived home safely and i had a wonderful morning with you both. Hope you will visit Brunei again for the 3rd time :)
Chris de BritainCanada
Esjay was a great guide and very helpful. She is quite knowledgeable about the area and Brunei in general. Also, she was very flexible with our schedule and allowed us to customize the tour as we saw fit. Overall, I would definitely recommend her and we are planning on using her in the future.
TOUR GUIDE RESPONSE: Thanks Chris for the review. I had good time with you and wife and learned a lot from you both, and your generousity are very much appreciated. I wish you both a safe flight back home and best of the luck in future.
ToursByLocals really provided us with incredible assistance in every way. During our 5 days stay, our guide, Esjay arranged everything perfectly for us. We really enjoyed our time there. Thanks Esjay.
TOUR GUIDE RESPONSE: Thank you very much for your feedback. Is my pleasure to assist you and family during your visit here in Brunei.