John LanganUnited States
TOURSBYLOCALS RESPONSE: ToursByLocals is committed to quality customer experiences and takes all feedback seriously. We appreciate any learning opportunity to improve the quality of tour experiences. We have, as always, attempted to clarify with our customer why this tour experience appears to have fallen below our normal high standards.
Henry TownsendUnited States
Listened to us and gave us a tailored tour
TOUR GUIDE RESPONSE: Thanks for your feedback, I will be sure to provide maps for future tours, especially when we venture further outside city limits to the town of Braddock. A map would have helped you understand where the United States Steel Mill was and where you were along the Monongahela River during that time. Again, I appreciate the feedback, thank you. Chris
Yoel KleinUnited States
TOUR GUIDE RESPONSE: Thank you guys! Nice to meet you both. Safe travels...
Oxana StasyukUnited States
Marilyn MachlowitzUnited States
Excellent guide. On time. On top of his game. Generous with time and tips. Highly recommend Chris for this tour plus others!
TOUR GUIDE RESPONSE: Thanks Marilyn!
Jim EverettUnited States
Chris was excellent. We have done several tours in other cities/countries and Chris was by far our best guide. He is quite knowledgeable, entertaining, and so enthusiastic about his Pittsburg. We highly revommend Chris. Jim Everett
TOUR GUIDE RESPONSE: Thank you Jim!
Desiree McAdarraUnited States
Chris gave a GREAT tour!! We enjoyed every minute! Chris went out of his way to show us everything we wanted to see and more! We would highly recommend Chris to anyone who wants to really get to know Pittsburgh with a fun, professional, knowledgeable guide.
most of the restaurants were closed on the sunday tour I should been made aware of. also tour was for 4 hours instead of 8 as per the advertisement I will be informed before I ever take another tour. I thought he would take us to little out of the places not so. also should of told us not to eat breakfast as we could of tried some places that were opened
TOUR GUIDE RESPONSE: Joyce, thank you kindly for your feedback, I always strive to give the best tours I possibly can. I am very sorry this particular tour hadn't turned out as you had hoped. I'm happy that it's behind us and that we worked things out. If you ever come back to Pittsburgh, please consider booking again and I'll be sure to give you a fantastic experience! Respectfully, Chris.
TOURSBYLOCALS RESPONSE: We have spoken to both the customer and the guide and have sorted out the miscommunication and shortcomings of this tour. In turn, the customer has been partially compensated for the issue and poor expectations as set by the guide.
Gary LowstetterUnited States
Chris was very knowledgeable and accommodating, he took us everywhere we wanted to go and so much more. He was on time, polite, and his car was clean. The tour was a highlight of our trip and we would definitely recommend him to anyone looking to few all Pittsburgh has to offer!
John MathiasUnited States
Was in Pittsburgh for a conference. Am a hobbyist photographer and wanted the iconic photo of the golden triangle from Mt. Washington at twilight. I had a narrow window of time. Chris picked me up at my hotel, we scouted out locations and then he gave me a quick tour of other great photo vantage points. He then got me back to our Mt. Washington site in time for the sunset and twilight photos. Got a great history lesson of Pittsburgh in the meantime. Came home with great photos. Perfect!
Joe BretzaUnited States
Friendly,knowledgeable and accommodating,very patient and clean car . Thumbs up by all his passengers ,A +
Robert BarryUnited States
Our tour guide gave us an exceptional tour and went out of his way to accommodate all our requests. Very informative for us and highly recommend the Pittsburgh tour for anyone who has been recently relocated to Pittsburgh.
Nate MorinUnited States
Chris was super knowledgeable of all thing Pittsburgh and very flexible in accommodating our wishes. Highly recommend choosing Chris for your Pittsburgh touring needs!
Debra P.United States
The neighborhoods' tour by Chris was terrific. He listened to what my dad was interested in seeing. Chris also provided so much information on the diffeent neighborhoods. His enthusiasm for Pittsburgh was so evident during his tour. It was nice to see the city from a young person's perspective.
Kerryn WalkerNew Zealand
Just wanted to say absolutely top marks to our tour guide, Chris. Our Amish tour was definitely the icing on the cake as far as our visit to Pittsburgh, PA. Chris was friendly, informative, fun and so obliging. We would highly recommend him to others.
We had a fabulous trip to Kentuck Knob and Fallingwater. Chris was an excellent guide, passionate about Pittsburgh and the mountains. He was informative, knowledgeable and had great people skills. He was also interested in us and life in Australia, a thoroughly enjoyable day
Jodi RamoinoUnited States
Chris is a very laid back guy. He walked us all over Pittsburgh and indulged our many requests. His suggestion to take the Incline was great and unexpected treat. He has great taste in food and I would highly recommend taking a "food tour" with him as his recommendation for lunch and dinner were both outstanding choices. We enjoyed the tour and felt very comfortable walking around the city after his tutelage.