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Traveler Ratings for Private Tour in Saigon, Vietnam by Tour Guide Mai
OVERALL RATING:     view tour
Hedy Kirsh, United States Feb 23/12 |
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| Mai's friend, Tham, led our tour. She was very knowledgeable and provided thorough information and was able to respond to our inquiries. She adjusted the trip to our requests. Mai greeted us and introduced Tham but had another tour that day which we knew about prior to our Saigon excursion. We were very happy with the service given to us during our visit. Prior to the tour, our communication with Mai was most satisfactory. |
| TOUR GUIDE RESPONSE: Hi Hedy... Thank you for your feedback! I wish for next trip if you come here, i would be your guide and enjoy more time together! Wish you all the best, Hedy! |
| TOURSBYLOCALS RESPONSE: We're pleased you enjoyed your tour with Tham. She substituted for Mai with the agreement of the traveler. |
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Alice Frentz, United States Jan 3/12 |
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| Mai helped me navigate arrival at the busy Saigon airport and accompanied me through the streets of this intense and wonderful city highlighting historical sites and eclectic facts. She served as my map as I acclimated to the bustle of the city; and accommodated my needs. No stranger to Vietnam, I appreciated the off-the-beaten path insights she provided to enhance my knowledge of this beautiful culture. I was disappointed, however, that the cooking class listed was not an option. |
| TOUR GUIDE RESPONSE: Hi Alice Frentz,
Thank you so much for your wonderful words! I miss you Alice!
The cooking class listed in my tour page was not an option since my mom 's health condition is not very suitable for doing a cooking class...so i already remove it from my option tours in my tour page! Hopefully when she gets better, i can go continue doing the cooking tour...In your tour itinerary as well as what we discussed, we didnt mention about cooking class!So if you want it, please book the cooking tour next time! |
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Azrin B, Singapore Oct 25/11 |
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| Mai is definitely the tour guide you should engage for your HCMC tours! She speaks very good English, seriously passionate about her job and is knowledgeable about the things happening in her city. We engaged her for a 2-day tour and we truly enjoyed it! She would ensure that we are comfortable with the pace of tour, but yet, learn so much about HCMC at the end of the day. She even would ensure that we are well-taken care of, after the day tour has ended. Thank you Mai for your excellent hospitality! |
| TOUR GUIDE RESPONSE: I miss you and your friend a lot! I can't wait to meet your family next time when they come here!How is your mom? what did she say when you gave her the silk? super happy right? I was waiting for your email with some pics you took, but i think may you lost my email address: nhatmaibot@yahoo.com. Keep in touch, Azrin! |
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Annatina G., Switzerland Oct 21/11 |
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| Mai showed us all the highlights of Saigon. We enjoyed the day very much. Mai was extremely helpful, organised and friendly. We had a great time! |
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Gerald Quan, Canada Oct 21/11 |
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| Mai was not available the day we were in Ho Chi Minh so she sent a substitute, Tai. He was good in that he avoided the crowds well in busy tourist places but he seemed more interested in talking to other guides when they were around. He also did not see us back to the ship after the tour and left it entirely up to the driver who spoke no English. |
| TOUR GUIDE RESPONSE: Hi Gerald Quan,
Thank you so much for your feedback!Tai,as i know, has experiences working for many years!I will talk to Tai about this.
The city tour which( as described) is started at Rex and ended at Rex-downtown Saigon is included the guide. Your port is at PhuMy-90km each way to town.You agreed to pay the additional charge for vehicle to be picked up and dropped off at the port, not for the guide. Tai was helpful to escort you in the early morning and i think i am appreciated him to do that for you! |
| TOURSBYLOCALS RESPONSE: The substitution of Tai for Mai was agreed to in advance. With respect to transport back to the ship, since it is in Phu My, a 2 hour drive from Ho Chi Minh City, the guide and driver typically meet the customer in the morning and then the driver only takes the customer's back to Phu My. |
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Dk Siti Saihalina Pg Hj Md Daud, Brunei Jul 20/11 |
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Kevin Milton, Singapore, Singapore May 16/11 |
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| My wife and I really enjoyed our time in Saigon. Mai was knowledgeable about the sites and has an easy going personality, excellent for a guide. She was extremely helpful, organising a trip to Cu Chi tunnels and Cao Dai temple for us with a colleague. Overall she added to our enjoyment of Saigon and even provided tips for dinner. We'll definitely recommend her for anyone visiting Saigon. It was great to meet a "local" and we hope she'll visit us if she's in Singapore. Thanks again for the great days out. |
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Edward Anchel, United States Apr 25/11 |
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| Sorry about the delay in my response. Mai was wonderful. Her pre-trip research into our needs and her attentiveness during our day together made for a wonderful return to Vietnam. |
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Marna Tucker, United States Apr 3/11 |
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| Mai was a wonderful guide. She was pleasant and energetic and spoke beautiful English! My husband had a mobility problem and she was extremely helpful in having him enjoy the sites even with his disability. She was quite knowledgeable about all the sites and helped us enjoy Saigon to the fullest. She kept a good pace for us and made sure that we saw everything we wanted to see. When we asked for help for locating specific items, such as a sketchpad, she was very helpful.I'd hire her again! |
| TOUR GUIDE RESPONSE: Hi,
Thank your for your beautiful words! I really enjoyed spending time with you too!
Hope to see you in the future.
Yours,
Mai |
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Olivia Jong, Malaysia Feb 3/11 |
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| WoW! My family and i really enjoyed these 2-Days tour. Our trip to Ho Chi Minh was really short. I have told Mai Nguyen (our tour guide) where i wish to visit and had specially told her that we want to try all kind of Vietnamese food. She helped me to plan out our 2 days tour and designed a eating tour specially for u. She also given me some useful tips and recommended me to stay at a nice & good location hotel.
Mai, me & my family wants to say a BIG THANKS to you. Hope to see you in Kuching soon! |
| TOUR GUIDE RESPONSE: Hi....I miss you leh... I wish that you could stay longer so i could have more funs, more"girls" talks with you! I wish to see you again as soon as possible..either here Saigon or Kuching...Thanks for your" ampao"- a really good start for the year!Hahaha...Send my best regards to Daddy and Mum, to Vicky as well. Good luck for everything, specially for love life ( i wish for myself too...). With big hugs for everyone!Next time if you come back,i bring you to try more foods k..Thanks for rating! Yeah |
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Gary Wright, Caysville, UT, United States Nov 15/10 |
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| Mai was amazing. She was very knowledgeable, friendly and made our tour fun. She was excellent in letting us customize our tour to see and do the things we wanted to see and do. I would recommend her to others without hesitation. She became our friend and companion because of her great personality. Thanks for a great tour! |
| TOUR GUIDE RESPONSE: Thank you so much for your rating and your sweet comment. I will keep it up and wish to see you again one day ....Wish you all the best! |
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