Traveler Ratings for tour #5706, Walking tour of Historic Quebec City

Tour Description	Location	Guide
Walking tour of Historic Quebec,...	Québec City, Quebec, Canada	Marc D.

Milt Shirlock, United States Feb 4/12 Genevieve Desy was delightful. A great three hour tour due to her historical and local knowledge as well her warm personality. The perfect tour! TOURSBYLOCALS RESPONSE: We're glad you enjoyed your tour with Genevieve . It was unfortunate that Marc was unavailable to deliver this tour. The substitution of Genevieve was agreed to in advance.

Kathy Barr, Canada Jul 15/11 Marc did an excellent job. He is very personable and very knowledgeable. WE had lots of laughs, learned a lot and covered a lot of ground. The tour was done at our pace which was great as a couple of people liked a slower pace. We highly recommend him. TOUR GUIDE RESPONSE: Thank you, thank you, thank you! Such good comments make my job so rewarding! I'm glad you've enjoyed my services and took time to write about it! Hopefully you now want to come back again! Sincerely, Marc

James McIntyre, United States Jul 1/11 Marc sent a substitute! Charles gave us a full 3-hour tour. Did not rush at the end when we went over the schedule. I appreciated that. He was knowledgable, personable, and we enjoyed his company. He met us promptly at the cruise terminal as scheduled.Nice young man. TOUR GUIDE RESPONSE: Dear James, I apologize I couldn't make it for the tour but I knew you were in good hands with Charles. I'm glad you could appreciate the tour and hope to enjoy your visit once again to rou beautiful region. Kindly, Marc TOURSBYLOCALS RESPONSE: It is ToursByLocals policy that in the unusual case where the guide actually giving the tour cannot be the person shown on our website, the customer is told before booking and agrees to the change. We have reminded Marc of this policy.

Charlene Carter, United States Oct 20/10 We actually had Francois as our guide. He was just charming, knowledgeable and we had the best walking tour of Quebec City. I would highly reccommend anyone to take this tour. Charlene Carter Altour TOUR GUIDE RESPONSE: Thank you very much for your good comments Charlene. I knew Francois would meet your expectations, and I will make sure to pass on your comments to him! Kindly, Marc TOURSBYLOCALS RESPONSE: Marc asked Francois to substitute with the consent of the traveler.

James Worrall, United States Oct 3/10 This tour guide [Marc D.] made us feel comfortable and in good hands. He provided a good tour of Quebec City with history as well as a current perspective on life in Quebec City, and made recommendations for additional things to see and do as well as restaurants to enjoy. He went out of his way to please and adjusted his itinerary to accommodate us. Highly recommended. TOUR GUIDE RESPONSE: Thank you so much for your good comments! It's always nice to get feedbacks as a tour guide!

Julie McGinn, United States Aug 20/10 We met our guide Marc promptly at our hotel and we were accommodated with a modified, riding and walking tour for 20 people. Marc was dressed in period costume and shared his extensive knowledge and love of Quebec with us. Interesting, informative, we saw lots. Ages 80 to 10 and we all agreed A+. The shock to me was the raves by my father in law, a tough audience, he considered a high light of the trip AND an excellent value. Thank you. TOUR GUIDE RESPONSE: Thank you so much for your feedback, it is greatly appreciated!

Donna Miller, United States Jun 27/10 This tour was given my Marc's associate, Francois. He was very patient and adjusted well to our speed. Francois dressed in his 'habitant' costume and it was fun to walk with him through the old city. TOURSBYLOCALS RESPONSE: Marc let us know that he was not available and this was communicated to Mrs. Miller.