ToursByLocals.com, tours by locals, Unique Travel Experiences  
Connecting travelers with local guides.
Worldwide. Since 2008.
 
   
 
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ToursByLocals FAQs (frequently asked questions)


  Booking Tours     General     Payment & Refunds     Safety & Security     Tour Guides  

1.  I want a private tour. What do I need to do?
2.  Can I phone the guide?
3.  Am I able to share the cost of the tour with other travellers?
4.  After I have booked a tour, can I invite others to join me?
5.  Who do I contact regarding the tour itinerary, pricing and/or guide availability?
6.  What should I do if my guide is not at the meeting location?
7.  How does ToursByLocals.com work?
8.  Do I need to tip my guide?
9.  The guide hasn't replied to my inquiry. What should I do?

(If you can't find an answer, please email our support team at support@toursbylocals.com.)
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  TESTIMONIALS
about ratings
Tour in Kyoto, Japan:
"Kenzo was a wonderful guide -- youthful, knowledgeable, flexible, cheerful, and willing to go the extra mile in accommo,..." [more]
Philip JessupPhilipJ - Jul, 2012   [view tour]
Tour in Palma de Mallorca, Spain:
"All I can say is Wow this was one of the best tours of our trip Kym was so great she could not be more accommodating. T,..." [more]
Dora Sannasardo - Aug, 2012   [view tour]
Tour in Yerevan, Armenia:
"An excellent guide. She was very well informed and gave us an interesting tour of Yerevan."
Michael Thomson - Jan, 2013   [view guide page]
  THE TOURSBYLOCALS DIFFERENCE
  • You choose the ACTUAL PERSON who will give your tour. See their photo, bio, credentials and communicate with them in advance via our website. They are locals, living in the same area as the tour.
  • ONLY THE BEST GUIDES. Guides can't buy their way onto our system - each is chosen by ToursByLocals.
  • All Tours are PRIVATE, only you and people you choose.
  • Guide services are priced PER TOUR, not PER PERSON. However, there may be a 'per person' price component if the tour involves external costs such as admission tickets, etc.
  • Tours shown on website can be purchased directly - or the guide can customize them at your request.
  • Full contact information provided after booking. Plus, you'll have access to ToursByLocals 24 hour emergency contact number.
  • Looked through the site but still need advice? You can call ToursByLocals and talk to a REAL HUMAN!

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