Connecting travelers with local guides.
Worldwide. Since 2008.

About ToursByLocals.com

ToursByLocals welcomes your inquiries. Please use the following methods to contact us:

Regarding specific tours:
   Use the 'FIND A TOUR' link (above) to find tours in your desired location.
   While viewing a tour, use the 'ASK A QUESTION' button, or the 'REQUEST
   CHANGES' button and you can send a message directly to the guide!

Regarding specific guides:
   Use the 'FIND A GUIDE' link (above) to find guides in your desired location.
   While viewing a guide's page, use the 'ASK A QUESTION' button and you
   can send a message directly to the guide!

To become a tour guide:
   Use the 'BECOME A GUIDE' link (above) then use the 'APPLY' button.
   or email tourguides@ToursByLocals.com

If you have a media-related inquiry:
   Please contact us via email: press@ToursByLocals.com

For general questions about our company, advice on selecting a guide or tour, or if you want to contact to ToursbyLocals staff for any reason, please use the following methods:

email:
   customer inquiries: inquiries@ToursByLocals.com

telephone:
   1.866.844.6783 (toll-free in North America between 9 AM and 5 PM Pacific time)
   +1 604.777.4141 (between 9 AM and 5 PM Pacific time)

fax:
   +1 604.998.4461

Emergency issues at time of tour delivery:
   First, try to contact your guide. His or her mobile phone number is located on your
   booking confirmation. If you do not have a copy of this, log in to your account
   at www.toursbylocals.com/login and view your booking confirmation.
   Only if you cannot reach your guide, or if there is a dispute, call ToursByLocals
   emergency line +1 604.764.2421.

Street address:
   ToursByLocals.com
   325 Howe Street, Suite 407
   Vancouver, BC V6C 1Z7
   Canada

TESTIMONIALS

about ratings

Tour in Warsaw, Poland:
"I am a travel agent and I had booked this tour for my clients. They emailed me that they were happy with the tour, serv,..." [more]
Bena Shklyanoy - Jun, 2011 [view guide page]

Tour in Tokyo, Japan:
"Yumi is an outstanding tour guide. She was punctual and very well organized, keeping the tour on a perfect schedule tha,..." [more]
Michael Kaddatz - Mar, 2011 [view guide page]

Tour in Bangkok, Thailand:
"Air was wonderful! I was traveling solo and having a private guide in busy Bangkok was most helpful. She offered to mee,..." [more]
Linda Griffiths - Mar, 2011 [view tour]

THE TOURSBYLOCALS DIFFERENCE

You choose the ACTUAL PERSON who will give your tour. See their photo, bio, credentials and communicate with them in advance via our website. They are locals, living in the same area as the tour.
ONLY THE BEST GUIDES. Guides can't buy their way onto our system - each is chosen by ToursByLocals.
All Tours are PRIVATE, only you and people you choose.
Guide services are priced PER TOUR, not PER PERSON. However, there may be a 'per person' price component if the tour involves external costs such as admission tickets, etc.
Tours shown on website can be purchased directly - or the guide can customize them at your request.
Full contact information provided after booking. Plus, you'll have access to ToursByLocals 24 hour emergency contact number.
Looked through the site but still need advice? You can call ToursByLocals and talk to a REAL HUMAN!